Pharmacy Technician - Call Center

LCMC Health•New Orleans, LA

About The Position

Your job is more than a job The Pharmacy Technician provides technical support to the pharmacy/healthcare professional(s) through medication preparation, delivery of medications and cart fill exchange. Performs technical duties in accordance with standard operating procedures. GENERAL DUTIES Medication Preparation: Under direct supervision, procures, receives, prepares, packages, distributes and disposes of medications and pharmaceutical supplies to assist the department in providing quality pharmaceutical care for all patients. Prepares unit dose, compound oral and intravenous medications. Repackage medications in unit dosage forms. Restock medications and other supplies in patient care areas or clinics. Follows appropriate ordering procedures. Medication Delivery: Ensures product verification by the appropriate pharmacy professional and facilitates the distribution of medications to maintain product integrity. Prioritization and Triaging: Responds to customers' needs by answering phone calls, receiving and distributing messages and triaging requests appropriately. Understands and implements appropriate time management and prioritization of tasks ensuring optimum patient care. Quality Assurance: Conducts regular quality assurance inspections or audits focused on TJC and LBOP requirements, including product and equipment examinations regarding integrity and expiration. Completes logs to include refrigerator and freezer temperature monitoring and required cleaning. Training/Education/Professional: Participates in professional activities and organizations to maintain knowledge of current trends, practices and developments. Completes all required training, competency assessments and attends educational in-services as appropriate. LICENSES AND CERTIFICATIONS Required: Certified Pharmacy Technician WORK SHIFT: Variable Hours (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary Your extras Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems – it’s all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States. About LCMC Health One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you’re the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let’s make every day extraordinary, together.

Requirements

Certified Pharmacy Technician

Responsibilities

Under direct supervision, procures, receives, prepares, packages, distributes and disposes of medications and pharmaceutical supplies to assist the department in providing quality pharmaceutical care for all patients.
Prepares unit dose, compound oral and intravenous medications.
Repackage medications in unit dosage forms.
Restock medications and other supplies in patient care areas or clinics.
Follows appropriate ordering procedures.
Ensures product verification by the appropriate pharmacy professional and facilitates the distribution of medications to maintain product integrity.
Responds to customers' needs by answering phone calls, receiving and distributing messages and triaging requests appropriately.
Understands and implements appropriate time management and prioritization of tasks ensuring optimum patient care.
Conducts regular quality assurance inspections or audits focused on TJC and LBOP requirements, including product and equipment examinations regarding integrity and expiration.
Completes logs to include refrigerator and freezer temperature monitoring and required cleaning.
Participates in professional activities and organizations to maintain knowledge of current trends, practices and developments.
Completes all required training, competency assessments and attends educational in-services as appropriate.