Pharmacy Technician Associate Representative - CarepathRx
About The Position
The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends. As part of Evernorth Health Services, this role supports CarepathRx within our Pharmacy and Care Delivery organization. Our team focuses on specialty pharmacy and infusion services in partnership with hospitals and health systems. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Requirements
- High school diploma required, bachelor’s preferred.
- National pharmacy technician certification.
- 1+ year institutional and 1+ year retail pharmacy technician experience.
- Strong communication, customer service, and IT troubleshooting skills.
- Proficiency with MS Office and Google tools.
Responsibilities
- Monitor client coverage and assist pharmacists with order processing.
- Triage and manage high‑volume client calls.
- Provide basic technical support and coordinate with IT for advanced issues.
- Contact healthcare professionals to gather clinical or demographic information needed.
- Support workflow during downtime and help secure emergency shift coverage.
- Submit nightly shift reports.
Benefits
- Benefits start on Day 1
- 18 days of PTO within a full calendar year
- 401(k)
- Career advancement opportunities
- Bonus eligibility through incentive plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
