Pharmacy Technician - Anticoagulation
About The Position
HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision – Every patient deserves access to quality healthcare. Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. The Pharmacy Technician - Anticoagulation will support patient care of Harmony Cares patients through the centralized anticoagulation service. The Pharmacy Technician - Anticoagulation is responsible for supporting optimized anticoagulation patient care and service workflow. This position plays a key role in maintaining a high level of patient and care team satisfaction with exceptional customer service.
Requirements
- Active Certified Pharmacy Technician (CPhT)
- Current and unrestricted pharmacy license or required training/certification per state guidelines
- 3 years’ experience in a pharmacy technician role
- Excellent written and verbal communication skills and demonstrated ability to develop effective lines of communication with all levels of staff
- Adept at reading, writing, mathematics; multi-tasking; work well within stressful environment
- Ability to work independently with minimal supervision
- Strong interpersonal, analytical and problem solving skills
Nice To Haves
- Proficiency with Microsoft Office (Word, Excel)
- Experience working with pharmacy technician protocols
- 1 or more years working in an anticoagulation service
- Experience with EMR or pharmacy system
Responsibilities
- Perform as a highly dependable member of an interdisciplinary team
- Quickly and accurately enter information into the EMR, review patient records and other available information to identify and work to resolve potential discrepancies
- Manage correspondence with providers, coordinate scheduling and monitoring patient appointments
- Communicate regularly with patients through phone or EMR portal regarding visits, medication needs, and/or anticoagulation service procedures
- Provides patient education on medication interactions, diet instructions, and adverse reactions related to anticoagulation
- Support pharmacists with other administrative tasks
- Identify and escalate medication issues that fall outside established protocols
- Communicate effectively with patients, providers, staff members, service teammates, and pharmacies
- Optimize anticoagulation service workflows and processes to improve efficiencies and improve outcomes
- Ensure maintenance of and adherence to established policies and procedures related to anticoagulation
- Maintain accurate and appropriate documentation within EMR
- Assist with report development and tracking of service metrics
- Assist the service, clinical team, regional chief medical officer, and operations partners with ad hoc projects and responsibilities as indicated
- Other duties as assigned
Benefits
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
