The position involves processing member purchases by operating cash registers and related hardware, maintaining merchandise presentation in the pharmacy, and ensuring compliance with company policies and procedures. Responsibilities include handling claims and returns, monitoring the prescription fulfillment process, and providing patient/member service in the pharmacy area. The role also requires entering prescription data into pharmacy software, filling prescriptions, and assisting members during prescription pickup. The position emphasizes collaboration, integrity, and customer service, with a focus on continuous improvement and respect for individuals.