Pharmacy Tech III

CCS Medical•Clearwater, FL

About The Position

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS. As a Pharm Tech III , You will p rocess prescription orders while ensuring that the third party adjudications process is complete, troubleshoots and NDC changes on prepared orders, batches and collates patient paperwork, pulls correct medications, fills pharmacy orders, and assists in the packing and shipping of prescriptions . The successful candidate will report directly to the Operations Manager , Pharmacy . CCS is the strategic partner addressing America's most pressing healthcare challenges through intelligent chronic care management, tackling the $412 billion annual diabetes burden and chronic conditions affecting over 133 million Americans. At the core of CCS's differentiated model is LivingConnected®, a human-led, digitally-enabled clinical solution. PropheSee™—an AI-powered predictive model that identifies non-adherence risk and delivers personalized interventions— is an integral part of this solution, creating a first-of-its-kind platform to improve adherence, enhance clinical outcomes, and help prevent costly hospitalizations. By combining data-driven insights with three decades of industry relationships, CCS is the smart choice for health plans, providers, employers, and manufacturers who believe that value-based care starts by keeping patients healthy and delivers benefits like lower cost of care, improved HEDIS scores, and alleviating provider burnout. CCS's approach extends clinical reach while supporting over 200,000 people nationwide with home-delivered medical supplies and pharmaceuticals annually. Recognized as a Great Place to Work®, and with numerous peer-reviewed publications validating our care management approach, CCS is more than a trusted supplier—we're a partner in transforming chronic care delivery. To learn more about how CCS is addressing today's healthcare challenges, visit ccsmed.com or connect with us on LinkedIn.

Requirements

High School diploma or GED with 4+ years working as a Pharmacy Technician (inbound/outbound call center experience preferred) or equivalent combination of education and experience
Must maintain in good standing registration as a Pharmacy Technician with the state
Must possess P TCB certification
Maintain all required continuing education for licensure and certification
Ability to speak effectively with patients and doctors offices during calls
Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form .
Ability to deal with problems involving several concrete variables in standardized situations
Must be flexible regarding work schedule . All positions require evening and weekend availability.
Strong multi-tasking skills and attention to detail
Strong communication and interpersonal relation skills
Ability to work independently
Time management skills

Responsibilities

Possesses a strong pharmacy knowledge base including translation of sig codes, product selection, basic knowledge of brand and generic drugs by name
Must be familiar with processing queues, completing department To-Do’s and processing prescription refills
Performs administrative functions of sorting, scanning and filing prescriptions
Completes daily cycle counts and reconciles inventory
Maintains a working knowledge of assigned specific pharmacy area/functions as well as cross training in other areas throughout the pharmacy as indicated by management
Prepares, packages and affixes proper auxiliary labels on a timely basis specifying name of drug, strength, route of administration and quantity
Places proper paperwork along with an initialed shipping slip and the medication all together for the pharmacist approval
Inventories and restocks the pharmacy when supplies diminish, including checking in/putting away the order in its proper place in a timely fashion
Assembles boxes for shipment and stocking supplies used to ship
Performs all functions associated with the returns and destroys process
Performs the functions associated with packing a medication order upon completion of pharmacist final check.
Completes expiration dating review of all medications on a scheduled basis or at each restocking period and quarantine medications for destruction
Works with vendors and wholesalers and performs functions associated with inventory control
Processes prescriptions while ensuring that the third party (insurance) adjudications process is complete in accordance with CCS protocol
Resolves insurance rejections and perform test claims
Performs data entry of new and refill prescriptions
Completes medication intake form for new patients or changes for existing patients
Maintains a complete understanding of prescription processing including: data entry, creation of shipment schedules, verification of insurance and patient eligibility, prescriber calls for prescription refills, intake of refill Rxs from prescriber, generation and collation of processed queues
Answers inbound patient-related calls and makes outbound patient-related calls
Maintains a working knowledge of assigned specific pharmacy area/functions as well as cross training in other areas throughout the pharmacy as indicated by management
Contacts doctors’ offices to request new prescriptions for pharmacy patients
Courteously assists all customers, internal and external
Achieves stated goals and objectives as outlined by managements
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements
Abides by all regulations, policies, procedures and standards
Exercises appropriate cost control measures
Maintains positive internal and external customer service relationships
Maintains open lines of communication
Plans and organizes work effectively and ensures its completion
Meets all productivity requirements
Demonstrates team behavior and promotes a team-oriented environment
Actively participates in Continuous Quality Improvement
Represents the organization professionally at all times