About the position
The position involves providing member service by acknowledging members, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the company's products and services. The role requires operating hardware such as cash registers, processing member purchases, and assisting in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types. Additionally, the position includes providing pharmacy products and services to members in accordance with company policies, processing prescription and OTC orders, stocking pharmacy supplies, and maintaining required documentation. The employee will also receive and stock merchandise in the pharmacy area, organize and maintain the pharmacy area, and complete work assignments by collaborating with managers, coworkers, and other business partners. Compliance with company policies and standards of ethics and integrity is essential, as well as fostering a culture of belonging and respect for individuals.
Responsibilities
- Provide member service by acknowledging members and identifying their needs.
- Assist with purchasing decisions and locate merchandise.
- Resolve issues and concerns and promote the company's products and services.
- Operate hardware such as cash registers and process member purchases.
- Assist in payments, returns, refunds, and exchanges using appropriate procedures.
- Provide pharmacy products and services in accordance with company policies.
- Process prescription and OTC orders and purchases.
- Stock and secure pharmacy supplies and merchandise.
- Enter prescription information and maintain required documentation.
- Organize and maintain the pharmacy area following company procedures.
- Complete work assignments by collaborating with managers and coworkers.
- Comply with company policies, procedures, and standards of ethics and integrity.
Benefits
- Health benefits including medical, vision, and dental coverage.
- Financial benefits including 401(k), stock purchase, and company-paid life insurance.
- Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
- Short-term and long-term disability benefits.
- Company discounts and Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U education benefit program for associates.
