Pharmacy Team Scheduler and Care Coordinator
About The Position
Primary Function: The Pharmacy Team Scheduler and Care Coordinator support clinical pharmacists by managing appointment scheduling, patient outreach, and care coordination across the Care New England Health System. This role serves as a central liaison between patients, providers, and health plans to ensure timely access to pharmacy services, accurate referral processing, and seamless communication. The coordinator will optimize scheduling workflows, manage re-bookings, and facilitate authorizations and referrals for medication therapy management, chronic disease support, and Centers for Medicare and Medicaid Services / Healthcare Effectiveness Data and Information Set (CMS/HEDIS) related initiatives.
Requirements
- High School or GED Required
- Minimum 3 to 5 Years of experience in a medical or pharmacy setting with scheduling and customer service responsibilities.
Nice To Haves
- Associate degree Preferred
- Medical Terminology certificate (or knowledge of)
- Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, and our Wellness Center, are trusted organizations fueling the latest advances in medical research, attracting top specialty-trained doctors, and honing renowned services and innovative programs to engage in the important discussions people need to have about their health.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
