Pharmacy Support Specialist (West Region)

Maxor National Pharmacy Services, LLC

99d • $60,000

About The Position

VytlOne (formerly Maxor National Pharmacy Services) is seeking a highly competent, reliable, customer-focused full time Pharmacy Support Specialist. This position will be responsible for meeting all pharmacy operations support needs of the pharmacies within the company including: Managing training projects and documentation development for assigned applications, monitoring helpdesk and equipment needs, and general operations support. The Pharmacy Support Specialist will play a significant role in the development and implementation of strategic initiatives that will enable employees to develop competence in the use of computer software and systems utilized by both clinical and non-clinical employees. This position is also responsible for maintaining positive relationships with not only the pharmacy staff, but the clinical, management, or hospital staff as an “ambassador” of VytlOne.

Requirements

• High School Diploma/GED, some college coursework preferred.
• PTCB (Pharmacy Technician Certification) required.
• Minimum of 4 years of Pharmacy experience required.
• Previous pharmacy system training experience preferred.

Nice To Haves

• General knowledge of generally accepted pharmacy principles, practices and procedures.
• Ability to use a computer to assess patient/drug information systems.
• Experience typing prescriptions required.
• Knowledge of pharmacy accreditation and certification requirements such as ACHC and URAC Specialty Pharmacy Accreditation.

Responsibilities

• Work in conjunction with the Operations Manager to assure compliance with service expectations and achievement of performance goals and objectives.
• Prepare reports and maintain records as requested or required.
• Develop, implement, and deliver training programs for all levels of pharmacy personnel.
• Coordinate training schedule with members of management.
• Develop and maintain continual education support materials to assist the pharmacy staff in learning the specialized pharmacy systems.
• Confer with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, and/or business technologies.
• Test trainees to measure progress and to evaluate effectiveness of training.
• Frequently report on progress of employees under guidance during training periods.
• Participate in the maintenance of corporate compliance and legal board of pharmacy inspection parameters.
• Monitor methods used by employees for Guardian Rx and/or POS and make on the spot corrections when needed.
• Assist employees with problems concerning 'how to' perform specific tasks related to the pharmacy systems.
• Assist with staff training and the implementation of processes related to meeting accreditation standards including requirements for Continuous Quality Improvement, Performance Improvement projects, Quality Management, and compliance with all accreditation standards.
• Perform routine internal audits to monitor quality markers and various reporting metrics in order to improve pharmacy quality and audit performance and to maintain compliance with accreditation requirements.
• May serve as Performance Improvement Coordinator to support the pharmacy accreditation process for the pharmacy system and participates in all relevant discussions and meetings.
• Perform other job-related duties as required.

Benefits

• A positive, high energy work culture.
• Fantastic team members.
• Growing pharmacy company with opportunity for real career advancement.
• Comprehensive mental health and wellbeing resources.
• Nationwide Blue Cross Blue Shield PPO with employee friendly plan design.
• Company paid basic life/AD&D, Short-term and Long-term disability insurance.
• Rx, dental, vision, short-term disability, and FSA.
• Employer-matched 401k Plan.
• Industry Leading PTO Plan and MORE!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees