Pharmacy Student Success Coach

St. John Fisher University • Rochester, NY

400d • $60,500 - $60,500

About The Position

The Pharmacy Student Success Coach at St. John Fisher University plays a vital role in supporting students in the Wegmans School of Pharmacy by helping them navigate their academic journey. This position focuses on identifying challenges faced by students and providing resources to enhance their success and retention. The coach collaborates with faculty and administration to deliver proactive, student-centered support aimed at improving academic and professional outcomes.

Requirements

• Bachelor's degree and 2 years of relevant experience required.
• Master's degree and at least 1 year experience with student affairs or health profession education preferred.
• Demonstrable experience supporting students in both individualized and group settings.
• Ability to work with a diverse student population.
• In-depth knowledge of academic success strategies, such as time management and organizational skills.
• Strong written and oral communication and interpersonal skills.
• Ability to maintain confidentiality at all times.
• Self-motivation and strong problem-solving skills in a fast-paced environment.
• Basic computer skills and familiarity with common office programs.

Nice To Haves

• Prior working knowledge of basic office/teaching machinery (e.g., copier/printers, scanners, projectors).

Responsibilities

• Support Wegmans School of Pharmacy students in navigating their academic journey.
• Identify challenges and provide resources to enhance student success and retention.
• Collaborate with the student success network, faculty, and administration.
• Provide individualized and group support to address non-academic challenges impacting student success.
• Establish a trusting environment for students to share their thoughts and concerns.
• Create individual development plans and facilitate reflective exercises with students.
• Serve as a member of the Student Success Committee, maintaining connection with students on hybrid plans and Leave of Absence.
• Develop, curate, and disseminate resources to support student success, including workshops and support programs.
• Collaborate with faculty to deliver transitional programming for incoming students.
• Support student success programming, such as orientation and immersion experiences.
• Coordinate the facilitation of student make-up exam sessions.
• Track, monitor, and record student completion and program outcomes.
• Review and develop action plans based on student and faculty feedback.

Benefits

• Competitive salary of $60,500 per year.
• Full-time position with a flexible schedule including occasional evening and weekend assignments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees