The position focuses on delivering exceptional customer service aimed at helping individuals lead healthier lives. This involves treating customers and employees fairly and ethically, ensuring a safe and clean environment, and being a responsible community member. The role also emphasizes providing the right products, services, and care at appropriate times with fair and accurate pricing. Additionally, the position includes direct patient intervention by offering health and wellness services and experiences that comply with state and federal laws. The individual in this role is expected to embody the company's core values, which include respect, honesty, integrity, diversity, inclusion, and safety.