Pharmacy Shipping Technician - Express Scripts
The Cigna Group•St. Louis, MO
3d•Onsite
About The Position
The Pharmacy Shipping Technician supports daily shipping operations by performing all core shipping functions and providing operational support. This role assists with workflow coordination, team guidance, and adherence to productivity, quality, and compliance standards.
Requirements
- High School Diploma or GED
- Minimum 1 year of shipping or operations experience (pharmacy environment preferred)
- A Missouri Registered Pharmacy Technician license required
- Basic computer skills (Outlook, Word, Excel)
- Strong communication and attention to detail
- Ability to work independently and follow established procedures
- Ability to lift up to approximately 50 lbs and stand for extended periods
- Willingness to work flexible schedules and overtime as needed
Nice To Haves
- Prior leadership or workflow coordination experience
Responsibilities
- Perform all core shipping tasks, including package induction, sorter adjustments, receptacle creation and management, exception handling, and package reconciliation
- Build and process receptacles; close and manifest shipments accurately
- Identify and escalate operational issues to Leads or Supervisors as needed
- Support daily workflow by assisting with rotation assignments and break coverage
- Ensure appropriate workload distribution and timely completion of shipping activities
- Serve as a point of contact for Shipping Clerks for process questions and issue resolution
- Operate production equipment safely and accurately; escalate equipment malfunctions
- Maintain working knowledge of USPS, UPS, FedEx, and DHL carrier processes
- Communicate operational status and issues to Leads and Supervisors
- Assist with carrier closeout activities, including Safire Web Console and Bills of Lading
- Support training and onboarding of new and existing team members
- Promote a positive, compliant work environment aligned with company policies
- Assist in ensuring standard operating procedures and productivity expectations are met
Benefits
- Benefits start on Day 1
- 18 days of PTO within a full calendar year
- 401(k) plan
- Career advancement opportunities
- Bonus eligibility through incentive plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
