Pharmacy Service Representative

Infucare Rx Inc on behalf of itself and its subsidiaries•Irving, TX

10h

About The Position

Reporting to the Pharmacist-In-Charge and Staff Pharmacists, the Pharmacy Service Representative will act as the patient’s advocate to ensure that the prescribed drug therapy, pharmacy assessment and pharmacy care plan are followed as prescribed and meets the medical, social, and personal needs of the patient.

Requirements

Healthcare experience required
Current and in good standing license of Pharmacy Technician in state of employment.
Proficiency with Microsoft Office suite products
Have a drive for results, competitive spirit, and self-accountability for achievement of company goals
Clear, concise communication
Proven success across past career positions

Nice To Haves

Experience in sterile compounding is preferred.
Specialty Pharmacy and Home Infusion Services experience preferred
Experience with information technology a plus

Responsibilities

Communicates with patients to ensure proper delivery of medications (both acute, IVIG and specialty) for scheduled infusion appointments.
During communication with patients, understand how to properly complete assessment.
Assists with determining patient availability for the Digital designation and will assist in education for the patient on using the Digital platform.
Ensures that patients receive notifications and understand appointment schedule.
Responds to patient calls timely and appropriately.
Obtains and updates necessary patient demographic and related data according to policies and procedures.
Data enters relevant communications in progress notes of pharmacy operating system.
Assists with picking and packing products in preparation for shipping as requested.
Attending meetings and other functions necessary to perform duties and assist in business. development for the Company, including assisting in launching a certain data collection software.
Perform other duties as assigned by management.
Proficient in computer program applications, knowledge, and skills.