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As a Pharmacy Assistant at Rite Aid, you will play a crucial role in supporting the Pharmacy department's operations and ensuring that customers receive the highest level of service. Your primary responsibilities will include assisting the Pharmacy Technician, Pharmacist, and Pharmacy Manager in various tasks that contribute to the overall efficiency of the pharmacy. You will be the first point of contact for customers, providing them with assistance and information regarding their prescriptions and over-the-counter medications. Your commitment to customer service will be essential in creating a welcoming environment for all patrons. In your day-to-day activities, you will enter sales into the cash register, process payments, and bag prescriptions for customers. You will manage the pharmacy will-call area, ensuring that prescriptions are placed and retrieved efficiently. Additionally, you will be responsible for pulling aged will-calls as indicated on your daily report and taking prescription information from customers accurately. Answering phone calls in the Pharmacy department and assisting customers in the over-the-counter medication area will also be part of your role. You will perform routine inventory control tasks, checking quantities, quality, and availability of medications against records. Following mandatory procedures and methods of work is critical to safeguard the environment and ensure the wellbeing of yourself and others. You will need to organize your work schedule effectively to complete tasks, coordinate with support services, and assign short-term tasks to others when necessary. Cross-training to assist in other departments may also be required, providing you with a well-rounded experience within the company.