Act as liaison between pharmacy and ambulatory clinics/ infusion center to maximize patient care and satisfaction. May include providing patient education, call back, and refill telephone services while tracking patient status through pharmacy clinical documenting software according to available policies and protocols. Triage clinical and access issues to clinical pharmacist when appropriate. Follow URAC, ACHC, USP <797>, USP <795>, USP <800> standards not limited to but including PHARM Core, Patient Management, Compounding and Operations. Follow scope of standards and polices of Specialty Pharmacy Services and may include dispensing, procurement, mail order shipping, cold chain distribution, storage, compounding and supply management. Person is responsible for following appropriate shipping requirements, providing quality measures testing of cold chain packaging, monitoring complaints regarding shipping errors, turnaround times, and tracking of products after leaving facility, if available. Under the supervision of a licensed pharmacist, may include gathering components and supplies, measuring ingredients, compounding preparations (both sterile and non-sterile), packages and labels patient specific medication doses according to all federal, state, UK enterprise and departmental regulations. Job may also include maintaining and cleaning compounding environment and equipment in accordance with UK enterprise, state and federal regulations in addition to departmental standard operating procedures and manufacturer guidelines. Completes all mandatory training and education. Case Management system, customer service, Excel Database, delivery service databases, Scriptpro or current prescription processing system. This position is eligible for a recruitment bonus. Additional details will be provided during the hiring process should your application be selected to move forward. The starting pay for this position was recently adjusted. The minimum hourly rate for this position will now be $18.50/hour. All pay rates will be based on candidate's experience.