Pharmacy Prior Authorization Specialist

Blink Health•Chesterfield, MO

3d•Onsite

About The Position

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can’t afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn’t have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans.

Requirements

High school diploma or GED required, Bachelor’s degree strongly preferred
Customer service or inbound call center experience required
Strong verbal and written communication skills
Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus
A passion for providing top-notch patient care
Ability to work with peers in a team effort and cross-functionally
Must be flexible to work shifts ranging from 8am - 8pm.
Full time position, on-site in our Robinson location

Nice To Haves

1+ year(s) working with prior authorizations or insurance verification in a pharmacy
Knowledge of pharmacy benefits and pharmacy claims

Responsibilities

Assist in the initiation of new prior authorization requests to providers
Identify the correct prior authorization form required for the patient’s insurance provider
Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms
Follow up with medical offices to check the status of prior authorization requests
Assist with communicating the status of prior authorizations to both patients and providers
Coordinate with medical offices to handle Appeals
Respond to internal questions from other departments related to prior authorization requests