Pharmacy Practice Coordinator-Clinical Services, Full-time Days

Northwestern Memorial Healthcare•Chicago, IL

About The Position

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? The Pharmacy Practice Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. Under the direction of the Manager, the Pharmacy Practice Coordinator has the authority and accountability for facilitating the daily operations and delivery of quality service within designated practice areas. In addition, the Practice Coordinator is responsible for translating Northwestern Medicine goals into the Work Unit/ Department short- and long-term plans, working with managers for definition and implementation of clinical and distributive services, pharmaceutical educational programs, financial, and personnel management.

Requirements

Graduate of an accredited college of Pharmacy
Licensed Pharmacist in Illinois OR obtain license within 90 days of start date
Minimum 3 years of experience in a health care institution or equivalent advanced Pharmacy residency training
Proven success in managing operations, personnel, quality functions, and the professional aspects of pharmacy practice
Evidence of effective communication skills both oral and written with all levels of internal and external customers

Nice To Haves

Experience normally acquired through at least 5 years of pharmacy experience in a health care institution
Completion of an accredited Pharmacy Residency

Responsibilities

Supports the oversight and design of all clinical pharmacist activities to support patients, families, medical staff, and nursing staff in both the inpatient and outpatient setting.
Supports patient coverage assignments and scheduling of clinical pharmacists based on staffing resources, patient care, and productivity measures
Assures optimal medication outcomes
Ensures support for the entire care continuum and how clinical pharmacy services optimizes care from pre-acute, acute, and post-acute patient care transitions.
Supports establishing clinical dashboard goals, metrics, and reporting.
Supports review and implementation of clinical protocols and policies.
Ensure compliance with all applicable federal, state, and local laws, codes, statutes, and regulations governing pharmacy practice in areas of responsibility
Ensure areas of responsibility meet the regulatory requirements of inside and outside auditors and accrediting bodies
Implementing and maintaining pharmacy services that are an integral part of the care delivery systems of Northwestern Medicine
Implementation of new technology and the provision of pharmacy services that will improve patient care, patient safety and economic outcomes
Fulfills all the responsibilities, qualifications, license/certification, and education/experience of a Clinical Pharmacist
Supports around-the clock procurement, preparation, distribution, and control of all medications used, including those that are investigational
Assumes responsibility for efficient and effective use of time and effort of all staff and investigates and resolves patient and workflow problems.
Works along frontline pharmacy staff to ensure that medications are appropriately provided to achieve the desired therapeutic outcome consistent with patient parameters and disease states
Organizes, prioritizes, and plans workload within given time constraints.
Works cooperatively with fellow pharmacists to oversee and direct the activities of the work area, to assign work to technicians, and to assure that the established Department objectives are accomplished.
Facilitates a team-based approach to patient care problem solving and service delivery.
Uses communication skills of persuasiveness and assertiveness, as well as sensitivity to the other person’s point of view, to influence the behavior and opinions of professional and technical colleagues
Develop talent in technical and clinical positions
Coordinates and manages scheduling consistent with departmental budget requirements and maintains programs to monitor and control costs and inventory
Assist manager in completing performance reviews consistent with Performance Management Process established by the organization.
Ensure necessary arrangements for coverage are made along with management of productivity based on patient care.
Supports trainees, including fellows, residents, and students along with daily operational and clinical needs in areas of responsibility
Creates an environment of high morale and engaged motivated staff.
Facilitates interdepartmental coordination by acting as a liaison between the pharmacy department and other disciplines
Assists Manager in meeting organizational goals.
Responsible for off shift/weekend on call.
F/U with Travis to determine if coordinator on-call is consistent with this role across the system
Implements medication safety initiatives within the hospital and outpatient settings
Participates and supports medication use quality initiatives through various NM committees, including the Pharmacy and Therapeutics Committees
Participates in quality initiatives as indicated by the annual quality plan
Facilitates the practice of evidence-based medicine through the coordination of physician and staff education, the development of collaborative practice agreements, and policy making
Lead and participates in performance improvement projects by adopting process improvement methodologies and working with interdisciplinary leadership
Assists with the financial management of pharmacy cost centers
Participates in the development of capital request proposals and capital project management
Assists with major equipment implementation and software upgrades/implementations, product selection, document preparation for equipment acquisition, and oversight of the vendor negotiation process
Assist manager in coordinating and documenting successful drug cost reduction initiatives
Actively participates and provides direction in the planning of post-graduate training in pharmacy that meets the ASHP accreditation standards
Provides opportunities for educational programming and coordinates technical and pharmacist staff participation in such programs to promote continued professional development