Pharmacy Operations Manager

Boston Medical Center•Brighton, MA

2d•Onsite

About The Position

The Pharmacy Operations Manager is responsible for overseeing the daily operations of the pharmacy department and providing pharmaceutical care to patients as a staff pharmacist as needed. This position assists the Director of Pharmacy in ensuring all legal, regulatory, and accrediting requirements are maintained at the best demonstrated practice. The manager is expected to maintain a professional presence throughout the hospital and assure pharmacy services and activities meet the goals and standards of Boston Medical Center Health System and the hospital. Key responsibilities include supervising pharmacists and supportive personnel, managing staff schedules, overseeing training and competency programs, participating in hospital committees, contributing to medication safety, establishing standards for sterile product preparation, precepting residents, and assisting with information systems and procurement. The role also involves ensuring inventory control, adherence to DSCSA requirements, adequate control of controlled substances, and compliance with all accreditation body standards. The manager will also assist with the pharmacy budget and financial program, oversee drug storage, and ensure accurate medication preparation and delivery. In the prolonged absence of the Director of Pharmacy, this role will serve as the Pharmacist-In-Charge.

Requirements

Graduate of college of Pharmacy accredited by ACPE or equivalent
At least 5 years of hospital pharmacy experience or HSPLA residency completion
Current license to practice Pharmacy in Massachusetts and maintain all required CE or be licensed by the hire date.

Nice To Haves

Pyxis/Omnicell
Epic
Microsoft Office

Responsibilities

Supervise pharmacists and pharmacy supportive personnel
Maintain schedules for staff
Oversee training for central pharmacists, new hires and pharmacist shift responsibilities
Arrange/conduct hospital and pharmacy orientation for new hires within 60 days
Develop and implement a training and competency program for all staff and maintain records of those completed competencies
Participate in the hospital P&T committee as directed by the Director of Pharmacy
Participate in hospital committee meetings necessary to enhance practice and patient care
Participate and direct pharmacy quality activities
Contribute to the medication safety program through medication incident reviews, proactive reporting, participating in committee presentations and action planning
Establishing standards and training for sterile product preparation in compliance with USP 795/797/800 non-sterile and sterile preparation standards, including annual review of master formulation records
Participates in precepting residents during administration rotations and actively contributes to project development and oversight
Attends and participates in departmental meetings, in-services, and quality improvement programs
Maintains all required training and education per department requirements.
Assist in the development and maintenance of information systems and other technology applications within the Pharmacy
Aids in supervising the technician purchaser in the procurement of medications and supplies in accordance with GPO bids and best demonstrated practices
Works collaboratively with the purchasing team, locally and at the corporate level, to ensure inventory control and adherence to DSCSA requirements
Assure adequate control and documentation of controlled substances
Includes Power of Attorney to order Schedule II-IV drugs
Meet or exceed all Accreditation Body (TJC, DNV, CMS, BOP) standards related to pharmacy
Use best practices in formulary and cost control
Participate in the process for patient and department charges, and that they are accurately and timely posted to accounts
Supervise all drug storage areas in accordance with legal and best demonstrated practice
Oversee preparation and delivery of medication throughout the hospital
Achieve satisfactory scores on operations assessments/audits (TJC, Regulatory, Accreditation, BOP, etc)
Assist the Director with the pharmacy budget and all aspects related to the financial program.
Reconcile financial information and communicate on a timely basis
Adheres to hospital and departmental policies and procedures.
Complies with all requirements related to risk management, safety, security, fire, and infection control.
Complies with all applicable state, local and federal regulations.
In case of a prolonged absence of the Director of Pharmacy will serve as the Pharmacist-In-Charge
Always maintains safety-integrity-professionalism of pharmacy
Provide in-services to staff and hospital professional staff
Monitor acquisition and renewal of all pharmacy licenses and permits and staff licenses
Supervise monthly medication area inspections and have supporting documentation
Conducts periodic staff meetings
Perform special projects as requested
Meets dress code standards; appearance is neat and clean.
Is conscientious in regard to personal hygiene.
Treats patients and families with respect and dignity and assures confidentiality of patient records
Maintains a good working relationship both within the department and with other departments
Assists in the resolution of problems or concerns while being a supportive team member
Consistently strives to promote great customer service in all aspects of the job
Perform MUE and report results in committee meetings as appropriate