Pharmacy Messenger PRN (As Needed)

Children's National Medical Center•Washington, DC

41d

About The Position

Under the direct supervision of the Pharmacy Technician Supervisor and Pharmacy Leadership, the Messenger assists in routing and delivering dispensed/prepared medications using the most efficient means possible. Will carry out various distributive and communicative functions for patient care areas, such as notification that meds need to be routed to various units, circulating medications from one unit to another when required, etc. Will also assist the pharmacists and technicians in procedural areas for packaging, maintaining the cleanliness of medication delivery systems, equipment, and devices, distribution of floor stock, and clerical record-keeping duties. The Messenger is expected to perform all functions/duties efficiently and to comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO and Hospital Policy and Procedures.

Requirements

High School Diploma or GED (Required)
Decision Making and Judgment -Professional competence and common sense.
Equipment -Basic knowledge of computer applications (i.e. MS Word, E-mail, etc.).
Physical - ability to lift up to 30 pounds and stand and walk for long periods of time.
Ability to work in a distribution type of environment.

Nice To Haves

1 year Previous experience as a pharmacy messenger (Preferred)
1 year in a hospital or clinic setting (Preferred)

Responsibilities

Deliver medications to patient care areas as needed within established specified timeframes using elevators, stairs, etc.
Assist the pharmacists and technicians, according to assignment, to include: stocking and maintaining medications, and supply inventory par levels in all work areas, as well as in drug carts.
Assist with delivering and packaging medication as directed, often in emergent situations requiring expediency, accuracy, etc.
Remain abreast of departmental communications via emails, staff meeting minutes, hospital intranet, and distributed literature.
Comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO, and Hospital / Departmental Policy and Procedures.
Perform duties under the auspices of CNMC values 3 C's (Commitment, Connection, and Compassion)
Display friendly, helpful behavior and sensitivity to the needs of patients, visitors, and coworkers
Treat others with consideration, courtesy, and respect; demonstrate judgement and tact when dealing with others
Perform duties willingly and with initiative
Remain calm and continue to work effectively in stressful situations
Demonstrate appearance and hygiene appropriate to the delivery of quality service.
Communicate effectively with patients, visitors, and coworkers specific to age and level of development
Cooperate with other CNMC departments or work groups
Demonstrate sensitivity to cultural differences
Foster mature professional relationships with fellow employees
Anticipate and responds to customer needs; follows up until needs are met
Demonstrate collaborative and respectful behavior
Partner with all team members to achieve goals
Receptive to others' ideas and opinions
Contribute to a positive work environment
Demonstrate flexibility and willingness to change
Identify opportunities to improve clinical and administrative processes
Make appropriate decisions, using sound judgment
Use resources efficiently
Search for less costly ways of doing things
Speak up when team members appear to exhibit unsafe behavior or performance
Continuously validate and verify information needed for decision making or documentation
Stop in the face of uncertainty and takes time to resolve the situation
Demonstrate accurate, clear and timely verbal and written communication
Actively promote safety for patients, families, visitors and co-workers
Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance