Pharmacy Manager

Gifthealth•Columbus, OH

21d•$132,117 - $165,147•Onsite

About The Position

At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Position Summary The Pharmacy Manager is a leadership role responsible for managing, developing, and scaling Gifthealth’s pharmacist team. This role is centered on people leadership, coaching, and building a high-performing pharmacist organization. The Pharmacy Manager is responsible for developing Lead Pharmacists, strengthening team structure, and creating a culture of accountability, consistency, and continuous improvement across both on-site and remote pharmacists. While this role partners closely with production, fulfillment, and operations teams, its primary focus is ensuring that pharmacists are supported, aligned, and performing at a high level, enabling the broader organization to operate efficiently and compliantly. This leader will play a key role in growing future pharmacy leaders, strengthening team performance, and supporting scalable systems and tools as Gifthealth continues to expand.

Requirements

Doctor of Pharmacy (PharmD) or equivalent experience
Active pharmacist license in good standing with the Board of Pharmacy
3–5+ years of pharmacy experience with leadership or supervisory responsibilities

Nice To Haves

Proven ability to lead, manage, and develop pharmacist teams and leaders
Experience managing both on-site and remote teams
Strong understanding of pharmacy workflows, prescription verification, and quality standards
Deep knowledge of regulatory compliance and pharmacy requirements
Experience in high-growth or fast-paced environments
Ability to work cross-functionally across multiple teams
Strong leadership and coaching mindset
Excellent communication and team-building skills
Ability to develop people while driving accountability
Strong judgment and decision-making abilities
Passion for team development and patient care excellence

Responsibilities

Team Leadership & Development (Primary Focus)
Lead, coach, and develop Lead Pharmacists and pharmacist teams, building a strong leadership pipeline
Create a culture of accountability, ownership, and continuous improvement
Provide ongoing performance management, feedback, and career development for pharmacists and leaders
Identify high-potential individuals and actively mentor and grow future leaders
Ensure consistent expectations, communication, and performance standards across remote and on-site teams
Support hiring, onboarding, and training of pharmacists and pharmacy leadership roles
Team Performance & Alignment
Ensure pharmacists are working efficiently, accurately, and consistently within established workflows
Monitor team performance and provide coaching to improve quality, productivity, and consistency
Partner with leadership to ensure appropriate staffing coverage and team structure
Reinforce clear expectations around prescription verification, patient safety, and quality standards
Act as the primary leader responsible for pharmacist engagement, accountability, and team health
Compliance & Quality
Partner closely with the PIC and Compliance team to ensure adherence to all regulatory requirements
Ensure pharmacists consistently follow SOPs, regulatory standards, and internal policies
Support the review, approval, and ongoing improvement of SOPs
Maintain a strong focus on patient safety, accuracy, and quality of care
Cross-Functional Collaboration
Collaborate with production, fulfillment, and operations teams to ensure alignment between pharmacist teams and broader workflows
Partner with engineering and product teams to support adoption of tools and systems that impact pharmacist workflows
Act as the voice of the pharmacist team in cross-functional discussions
Ensure changes to workflows, tools, or processes are clearly communicated and adopted by the pharmacist team
Scalability & Team Growth
Build and evolve team structures to support rapid growth and increasing volume
Help implement tools and systems that enable pharmacists to work more efficiently and effectively
Identify opportunities to reduce friction for pharmacists and improve team performance
Support the organization in scaling the pharmacist team without sacrificing quality or engagement