Pharmacy Manager

Sutter Health • San Francisco, CA

19d

About The Position

Responsible for managing day-to-day operations and activities, including staff scheduling, personnel performance assessment, and staff development. Acts as liaison for nursing, medical staff, and other departments regarding pharmacy operations. Responsible for coordinating all activities related to employee management, inventory control/supplies, budget/affordability, service/quality, formulary management, drug usage evaluation, education activities and overall departmental leadership.

Requirements

• Doctorate: Graduate of an accredited school of pharmacy.
• PHARMR-Registered Pharmacist OR PHARMD-Licensed Pharmacist
• 8 years recent relevant experience
• Thorough knowledge of hospital departments, operations of inpatient hospital pharmacy, clinical pharmacy, California Pharmacy Law, with emphasis on compounded sterile products, State and Federal Controlled Substances Acts, Title 22 regulations, The Joint Commission requirements, affiliate and system policies, basic human resources.
• Ability to manage multiple priorities at multiple facilities and have sound clinical pharmacy skills.
• Demonstrated leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Verbal and written communication, and interpersonal skills.
• Ability to handle difficult circumstances and make sound business decisions with little direction.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
• Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

Responsibilities

• Manages all aspects of daily department activities to ensure that quality services are provided in accordance with hospital and department policies and procedures and regulatory requirements.
• Evaluates workload and adjusts staffing to maintain productive, cost effective, efficient service.
• Oversees preparation of monthly schedule, approves adjustments to schedule, verifies and approves employee time records and maintains department attendance records.
• Acts as liaison with other hospital personnel and departments and participate in interdepartmental and professional staff committees as assigned to achieve integrated services.
• Ensures comprehensive regulatory compliance, demonstrating that the facility maintains full accreditation and compliance with state and federal regulations.
• Assigns and edits drug reviews for Formulary consideration. Coordinates, implements and communicates formulary changes to ensure compliance is achieved and maintained by pharmacy personnel and professional staff.
• Directs daily workflow of the department and performs duties of a pharmacist as needed to support daily workload and maintain technical competence.
• Promotes and maximizes involvement of staff pharmacists in the provision of clinical pharmacy services including patient drug therapy monitoring, drug information to medical and nursing staff, and participation in in-service training and patient education programs.
• Assists in evaluating, coordinating and implementing clinical activities to standardize services and promote innovative pharmacy services.
• Leads departmental goal setting process and provides roadmap for accomplishing goals. Monitors progress, developing action plans to address issues and challenges.
• Communicates affiliate, operating unit and system goals to staff, helping staff understand impact on operations and resources.
• Develops metrics and methods for measuring outcomes against relevant internal and external benchmarks; assists in the identification of criteria and effective qualitative/quantitative measurement tools.
• Prepares reports and/or analyses, identifying operational trends and recurrent issues, and recommends and implements course of action.
• Develops the departmental budget. Assumes accountability for meeting budget and financial goals, reacting appropriately to changes in service demand.
• Monitors department productivity, ensuring operational challenges are addressed timely.
• Reviews financial reports and develops and implements corrective action plans to address unfavorable variances.
• Reviews and approves employee expense reimbursements, and billing statements from vendors according to established protocol.
• Provides and fosters an inclusive work environment that encourages staff engagement and collaboration, establishing a culture of teamwork.
• Supervises assigned staff, makes hiring and termination decisions, and reviews and approves timekeeping records.
• Establishes expectations with all direct reports, holds individuals and work teams accountable, and ensures job descriptions accurately reflect job responsibilities and expectations.
• Evaluates staff performance and makes/recommends associated merit increase. Provides constructive feedback, coaching and counseling. Implements disciplinary actions and/or performance improvement plans to achieve desired performance. May work with leadership when major disciplinary action is necessary or in consultation with Human Resources.
• Provides opportunities for career development, role expansion, and cross-training.
• Monitors department training and orientation plans, ensuring staff meets competency requirements and participates in appropriate education and training programs.
• Responds timely to alleged violations of policies, procedures, regulations and standards of conduct by evaluating or initiating investigative procedures. May consult with Human Resources or Compliance to determine appropriate course of action.

Benefits

• Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.
• Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
• Eligible positions also include a comprehensive benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Ph.D. or professional degree