(USA) Pharmacy Manager- Store 4491-Training

Walmart•Grand Junction, CO

1d•Onsite

About The Position

This position provides comprehensive patient care, drives sales and profit in the Pharmacy and OTC areas, and ensures compliance with company and legal policies. It involves modeling and enforcing customer service standards, overseeing community outreach, and providing supervision and development opportunities for Associates. The role also includes managing pharmacy operations, ensuring alignment with company and regulatory policies (HIPAA, SOP, QA), documenting changes in pharmaceutical products and procedures, and overseeing inventory flow. Financial management, including budgeting, analyzing data, and ensuring compliance with financial policies, is also a key aspect. The manager is responsible for creating a culture of patient care, safety, and accuracy, communicating clear expectations, ensuring counseling, analyzing areas for improvement, and promoting reporting and transparency of errors. Additionally, the role involves fostering an environment centered on healthcare compliance execution, training associates on compliance initiatives, and ensuring operational execution of billing procedures and SOP adherence. The position emphasizes respect for the individual by building high-performing teams, embracing diversity, creating a culture of belonging, and developing talent. It also requires acting with integrity, maintaining high ethical standards, and modeling Walmart values, including supporting Walmart's goal of becoming a regenerative company. Finally, the role focuses on serving customers by delivering results, adapting to customer shopping habits, and making data-driven decisions, while striving for excellence through curiosity, continuous improvement, and adopting new technologies.

Requirements

Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP)
Pharmacy license (by job entry date)
Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored)

Nice To Haves

U.S. pharmacy related experience

Responsibilities

Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders, administering immunizations, and administering other programs developed by Walmart in compliance with Board of Pharmacy statutes/regulations
Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross-functional relationships, and assessing economic trends and demographics
Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards
Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community
Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives
Provides supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and promoting a belonging mindset in the workplace
Ensures confidentiality of information, documentation, and assigned records as required by Company policies and local, State, and Federal guidelines
Manages Pharmacy Operations
Conducts Associate meetings to identify and respond to their needs, concerns, and issues related to pharmacy products or services and to share information related to new initiatives
Ensures pharmacy operations are aligned with Company and regulatory (for example, HIPAA, SOP, QA) policies, standards, and procedures
Ensures adherence to proper policies and procedures for advising on, verifying, and dispensing products and Customer insurance and licensure issues
Documents information on changes in pharmaceutical products and procedures and new ideas, approaches, and processes and shares the information with Associates and Managers
Oversees Inventory Flow
Regularly monitors the inventory flow process to identify merchandise that needs to be ordered
Ensures proper execution of inventory flow processes
Monitors and evaluates the facility to identify and address problems with inventory flow
Manages Finances
Demonstrates sound financial management skills, including interpreting, analyzing, and explaining financial data and information
Manages budgets and ensures budgets and financial performance are aligned with business strategic requirements
Ensures assets, liabilities, revenues, and operating expenses are accounted for and reported
Complies with Company financial policies and procedures
Compiles and evaluates financial data to ensure operating procedures meet business needs
Monitors financial data and trends to identify and respond to market changes and other areas of opportunity
Creates a culture of patient care, safety, and accuracy
Communicates clear expectations regarding quality of care and patient safety
Ensures others are held accountable for following standard operating procedures (SOP) and achieving expected quality and patient safety goals
Ensures counseling providing information related to the health service provided occurs on new therapy, new items, and as requested by patients or required by practice or state regulations, including appropriate documentation
Analyzes and identifies areas of improvement needed and implements intervention steps to improve team knowledge and focus on patient safety and risk reduction
Promotes reporting and transparency of errors, whether actual or patient perceived
Writes timely and effective plans of action focused on identification and correction of root cause
Creates and fosters an environment centered on health care compliance execution
Actively communicates, trains, and guides the processes for completion and follow-up on compliance initiatives to associates within Health & Wellness and other associates as applicable to the respective health care business
Implements compliance initiatives and priorities and monitors compliance execution by others
Ensures appropriate operational execution of billing procedures, HIPAA compliance adherence, and Standard Operating Procedures (SOP)
Utilizes auditing processes to identify compliance issues and implement processes for improvement
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform
Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving)
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans
Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)