Pharmacy Liaison - Bilingual Spanish Clinic Setting

Shields Health SolutionsWorcester, MA
77d

About The Position

At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations. We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us. As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.

Requirements

  • Registered pharmacy technician with the State of employment.
  • 2-5 years of experience as a Pharmacy Technician required.
  • High School Diploma or GED required.
  • Strong interpersonal communication skills.
  • Ability to work independently and demonstrate good judgement.
  • Strong verbal and written communication skills.
  • Highly proficient in Microsoft Office, particularly Excel and Word.
  • Strong organizational and administrative skills.

Nice To Haves

  • Nationally certified as a CPhT preferred.
  • 5-8 years of experience as a Pharmacy Technician preferred.
  • Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology.

Responsibilities

  • Assess patient needs and provide support with every refill.
  • Coordinate drug delivery and address any new insurance and/or copay challenges.
  • Monitor patient adherence to medication regimens.
  • Collaborate with clinical and pharmacy team members to resolve issues.

Benefits

  • Salary, plus bonus.
  • M-F schedule; onsite in an outpatient clinic setting.
  • 4 weeks of PTO, plus 10 Holidays.
  • 401k with company match.
  • Health, Dental and Vision Benefits eligible on the first day of employment.
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