Pharmacy Lead Technician

CVS Health • Bakersfield, CA

337d • $18 - $30

About The Position

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system - and their personal health care - by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Lead Technicians (Lead Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Lead Technician, you will be an example for and support the pharmacy team in delivering operational and service excellence within your store. Lead Technicians use and build upon the skills and responsibilities of the Pharmacy Technician/Inventory Specialist, acting as a role model, mentor, and guide to the pharmacy team while supporting the Pharmacy Manager and all Pharmacist(s). As an individual contributor and participant-leader, Lead Technicians assist in ensuring that pharmacy operations run smoothly; patients' prescriptions are filled promptly, safely, and accurately; and that the team provides caring service that exceeds patient expectations. Lead Technicians champion and coach consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication with the pharmacy team. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.

Requirements

• 1+ years of experience as a Pharmacy Technician
• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Must be at least 18 years of age as allowed by state employment laws
• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program

Nice To Haves

• National Certification
• 3-5 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Previous experience in the Inventory Specialist role
• Ability to work in the home store, and across the market in other locations, to meet business needs

Responsibilities

• Living our purpose by following all company SOPs at each workstation to help our Pharmacists and pharmacy team manage and improve patient health
• Following, and coaching the pharmacy team to follow, pharmacy workflow and procedures at each pharmacy workstation for safe and accurate prescription fulfillment
• Contributing to positive patient experiences by showing empathy and genuine care
• Assisting the Pharmacist-on-duty with managing day-to-day activities and delegated administrative tasks
• Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members
• Overseeing and/or completing inventory activities, as permitted by law
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Serving as a trusted source of truth to the pharmacy team
• Remaining flexible for both scheduling and business needs
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Delivering additional patient health care services where allowable by law and supported by required training and certification

Benefits

• Full range of medical, dental, and vision benefits
• 401(k) retirement savings plan
• Employee Stock Purchase Plan
• Fully-paid term life insurance plan
• Short-term and long term disability benefits
• Numerous well-being programs
• Education assistance
• Free development courses
• CVS store discount
• Paid Time Off (PTO) or vacation pay
• Paid holidays throughout the calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Health and Personal Care Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees