PHARMACY/LEAD CERTIFIED TECHNICIAN

Kroger • West Valley City, UT

452d

About The Position

The Pharmacy/Lead Certified Technician plays a crucial role in providing exceptional customer service and health and wellness services in a pharmacy setting. This position involves training and mentoring pharmacy associates, ensuring compliance with health regulations, and maintaining a safe and inclusive environment. The technician will support the pharmacist in various responsibilities while leading by example and managing pharmacy operations effectively.

Requirements

• High School Diploma or GED
• Must be at least 18 years of age
• Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
• Self-motivated, able to organize, prioritize, plan and meet deadlines
• Proven attention to detail and stellar customer service skills
• Excellent communication skills with leaders and peers
• Completion of national and/or state registration, certification or license depending upon state requirements
• Ability to handle highly confidential information

Nice To Haves

• 1 year or more of previous experience in a management or supervisory role

Responsibilities

• Support company health and wellness initiatives
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Train and mentor new hire technician day-to-day training and support for pharmacy associates
• Encourage, monitor and assist new techs through the technician training program
• Ensure execution of department standards by leading by example and delegating as necessary
• Serve as the primary representative for store-wide meetings/huddles
• Create and manage scheduling and station rotation for the hourly staff per labor forecasts
• Complete the PIC Assistant process walk
• Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
• Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation
• Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Administer immunizations as applicable by state law
• Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Benefits

• Full-time position with opportunities for career growth
• Supportive work environment
• Training and development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 101-250 employees