Pharmacy Intern Grad

Walgreens Boots Alliance-posted 3 months ago
$35 - $38/Yr
Lawrence, KS
Health and Personal Care Retailers
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Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience.

  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
  • Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.
  • Supports efforts on enhancing customer experience by increasing focus on healthcare services.
  • Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products.
  • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Ensures the pharmacy operates in accordance to regulations, company policies and standards.
  • Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy.
  • Responsible for the opening and closing of the pharmacy and shift change duties.
  • Maintains current knowledge of information technology associated with pharmacy systems.
  • Proposes and implements enhancements to pharmacy systems to further promote productivity.
  • Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.
  • Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies.
  • Performs retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services.
  • Assists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service.
  • Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers.
  • Participates in community outreach activities to promote the pharmacy business.
  • Assists the Pharmacy Manager with staff hiring and training.
  • Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback.
  • Maintains current knowledge and skills related to pharmacy and healthcare.
  • Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services.
  • Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.
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