Pharmacy Intern Grad

About the position

Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations. Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures. Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members.
• Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.
• Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, and patient information privacy.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Ensures the pharmacy operates in accordance to regulations, company policies and standards.
• Maintains current knowledge of information technology associated with pharmacy systems.
• Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.
• Performs retail, clinical, and wellness services such as immunizations and diabetes awareness.
• Assists and supports the pharmacy manager in analyzing performance data.
• Develops and maintains good relationships with local medical community including physicians and nurses.
• Partners with Central Pharmacy Operations for customer registration and assists with resolving customer issues.
• Assists the Pharmacy Manager with staff hiring and training.
• Promotes teamwork and motivates team members by establishing expectations.
• Maintains current knowledge and skills related to pharmacy and healthcare.
• Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services.

Requirements

• Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position.
• Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.