Pharmacy Intake Representative I

Florida Cancer Specialists

112d

About The Position

The Intake Representative I will provide outstanding customer service and administrative clerical support to all parties that they interact with. The Intake Representative I must be able to multi-task between multiple software programs and/or applications, handle multiple telecommunication lines, and work efficiently in all pharmacy computer programs. Accurate data entry will coordinate information with appropriate teams to expedite pharmacy services. All information documented will be accurate to the best of the employee’s knowledge and presented in a professional manner. The Intake Representative I will keep open lines of communication with their immediate supervisor and/or manager. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.

Requirements

• High school education required.
• A minimum of one (1) year in a medical field setting is preferred (pharmacy, hospital, physician office, etc.).
• Working knowledge of handling multiple inbound and outbound telephone lines preferred.
• Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
• Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
• Good command of the English language; second language is an asset but not required.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook required.

Responsibilities

• Provide outstanding customer service and administrative clerical support.
• Multi-task between multiple software programs and applications.
• Handle multiple telecommunication lines.
• Work efficiently in all pharmacy computer programs.
• Ensure accurate data entry and coordinate information with appropriate teams.
• Maintain open lines of communication with supervisors and managers.
• Demonstrate working knowledge of relevant regulations and policies.
• Perform other duties and projects as assigned.

Benefits

• Medical and Prescription Drug Coverage
• Vision & Dental Insurance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) & Flexible Spending Accounts
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Life Insurance
• Tuition Reimbursement
• Disability Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Pet Insurance
• Identity Theft
• Legal Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED