Pharmacy Informaticist

HonorHealth•Phoenix, AZ

About The Position

Looking to be part of something more meaningful? At HonorHealth, you’ll be part of a team, creating a multi-dimensional care experience for our patients. You’ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. Join us. Let’s go beyond expectations and transform healthcare together. HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 17,000 team members, 3,700 affiliated providers and close to 2,000 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Job SummaryUnder the direction of Informatics Leadership, the Pharmacy Informaticist is responsible for supporting the development of clinical information systems and information technology that assists clinicians in the safe delivery of evidenced-based care. This role assists with the planning, implementation, support and optimizing projects related to information systems and applications within the pharmacy service line. The Pharmacy Informaticist applies broad informatics knowledge (technical and process) to help deploy new system implementations and/or functionalities, as well as evaluate and optimizing system utilization and workflows in alignment with the organization’s mission and vision. This role participates in the development of workflows, system configuration, change documentation, optimization and support of staff for application functionality. The Pharmacy Informaticist serves as an advocate in promoting the safe use of information technology, as appropriate, and works in partnership with information resources to translate clinical, regulatory, and operational requirements into specifications for new or existing clinical information systems.This position is responsible for providing consultative support, trouble-shoot issues, and ensure optimal health information system performance. Works to ensure that health information systems enhance quality, patient safety, efficiency, and supports population health in addition to patient engagement. The Pharmacy Informaticist is a highly performing individual who collaborates with business operations to understand and define system requirements to develop innovative solutions meeting the customers' needs.

Requirements

Bachelor's Degree in BS Pharmacy Sciences from an ACPE-accredited college of pharmacy – Required
Registered Pharmacist (RPh) - Arizona Board of Pharmacy License – Required

Nice To Haves

Pharm.D. Doctorate in Pharmacy from an ACPE-accredited college of pharmacy
5 years of healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems.
Certification in Informatics from recognized organization (HIMSS, AMIA or Equivalent)
Training and/or certification in service line application.

Responsibilities

Utilizes knowledge of medications and pharmacy workflows to troubleshoot high complexity end-user issues, medication safety events, workflow problems, and enhancement requests for departmental users, associated medical staff, key stakeholders, management and leadership. Contributes to technical and workflow root cause analysis.
Assist pharmacy leaders with medication use system metrics and data analysis, evaluation of externally reported risk, and medication use system best practices to prioritize and coordinate system optimization to prevent error and patient harm.
Provides education and support for the implementation of projects, programs, and pharmacy initiatives (i.e. automation, dashboard validation, clinical monitoring, patient education, etc.).
Serves as a preceptor for pharmacy informatics students and pharmacy residents. Actively participates in the education and training of new pharmacy employees, pharmacy students and pharmacy interns.
Utilizes the appropriate analytic tools and process improvement techniques to assess and improve medication-use processes.
Analyze business operations as they relate to design decisions and prioritize and implement requested changes to the system. On an as needed basis, perform in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of integrated applications with minimal assistance.
Demonstrates initiative, problem identification, resolution and analytical skills using fact-base information in evolving situations, while adhering to deadlines. Effective communications approach and delivery. Strong organizational skills, be able to prioritize multiple activities and objectives in a rapidly changing environment and deliver quality service.
Demonstrates effective change management principles. Follows through to ensure final resolution of problems, recommending longer-term solutions when appropriate and communicating back to the individual reporting the problem. Brings work groups together to achieve consensus for system changes. Facilitates the two-way flow of communication for establishing and maintaining understanding between Information Technology (IT), analytics and clinical departments.
Demonstrates excellent interpersonal, organizational and communication skills. Communicates effectively (written and oral) across all levels of the organization and can determine the appropriate forum for each method. Acts as liaison between work teams and departments.
Ability to independently prioritize and manage individual workload.
Leads project teams, coordinates work activities with users and the Information Technology (IT) and analytics departments to resolve conflicts between workflow, data validation or reporting, and clinical information systems. Reports on work status and provides input on team performance. Takes on project/engagement management responsibilities as required and assigned. Participates in post implementation change evaluation and supports users in maintaining changed processes. May assist in testing new system applications and other special assignments.
Maintains current knowledge of trends and advances in clinical practice and healthcare informatics, as well as new developments and innovations in hardware and software technology that fosters a continual optimization framework to advance the strategic mission of the organization. Expected to maintain current knowledge of Health Information System capabilities.
Maintains professional growth and development through seminars, workshops and professional affiliations to keep current with trends and advances in clinical practice and healthcare informatics.
Performs other duties as assigned. Complies with HonorHealth policies and procedures in addition to the Mission, Vision and Values.