Pharmacy Help Desk Representative
Independent Health•Williamsville, NY
451d•$39,520 - $39,520
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About The Position
The Pharmacy Help Desk Representative is responsible for assisting pharmacies and internal representatives in resolving pharmacy-related issues, ensuring proper reimbursement, and educating on policies and procedures. This role aims to enhance service levels and pharmacist satisfaction while also supporting the pharmacy department with prior authorizations and training new representatives. The position requires flexibility for occasional holidays, weekends, overtime, and on-call duties.
