Pharmacy Fulfillment Technician - Mail Order Pharmacy, Randolph, Evenings

BMC Software•Boston, MA

22h•Onsite

About The Position

The Pharmacy Fulfillment Technician is responsible for providing pharmacy services which include, but are not limited to, preparing and distributing pharmaceuticals, maintaining pharmacy records, packaging and shipping medications and operating/monitoring pharmacy automated technology systems. The Pharmacy Fulfillment Technician works under the direct supervision of the Pharmacists and/or the Pharmacy Technician Supervisor to ensure delivery of high quality patient focused pharmacy service. This position maintains and performs medication fulfillment related competencies for central fill, traditional, and specialty prescriptions. It involves placing completed prescription medication into appropriate packing container and using associated supplies to ensure product integrity is maintained throughout the shipping process. This process includes preparing contents for shipment by weighing, labeling, and recording information about each package within the shipping software, and securely sealing each container. The technician must be able to use hand tools, adhesives, padding, and other products to protect package contents following approved guidelines regarding proper packaging. They must also follow URAC standard and regulations for fulfillment and distribution of specialty drugs and ensure shipping patient/clinic mailing/destination address label is accurate. Under the direct supervision of a pharmacist and/or the Pharmacy Technician Supervisor, the technician supports the department in the ethical practice of pharmacy on a daily basis by providing effective, appropriate, and safe pharmacy services. They prepare prescription orders in a timely manner, retrieve, count, measure, and prepare medications as directed, and ensure all work is checked by a pharmacist. The role supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes, such as ensuring the prescription is dispensed to the correct patient in a professional manner. The technician communicates to pharmacists and/or pharmacy technician supervisor on malfunctioning equipment and unsafe working conditions. They are responsible for maintaining their own professional and specialized competency, including participating in experiences necessary for skill development and training, maintaining knowledge of field developments through continuing education, and attending professional meetings and workshops. The position requires maintaining registration with the Massachusetts Board of Pharmacy and excellent familiarity with appropriate department policies and procedures. This includes adapting to changes in departmental needs, maintaining medical information confidentiality, keeping the work environment clean and orderly, conforming to hospital standards of performance and conduct, utilizing hospital's behavioral standards, and adhering to infection control and safety procedures.

Requirements

Requires a high school diploma (or State accepted equivalency).
Must be registered as a Pharmacy Technician with the MA Board of Pharmacy by the hire date (Pharmacy Interns are not required to hold CPhT certification).
Must also have national certification from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT), or within 6 months from start date.
Work requires effective interpersonal skills to interact appropriately with hospital staff, patients, families/visitors, physicians, colleagues, and others.
Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability.
Ability to multi-task, prioritize essential tasks and meet deadlines.
Math skills required; ability to perform work accurately and pay high attention to details, including being able to perform basic mathematical functions (addition, subtraction, multiplication, division, ratios/proportions).
Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.
Must maintain the required level of competency to perform the essential duties and responsibilities.

Nice To Haves

6 months - 1 year of work experience preferred

Responsibilities

Maintains and performs medication fulfillment related competencies for central fill, traditional, and specialty prescriptions.
Place completed prescription medication into appropriate packing container and use associated supplies to ensure product integrity is maintained throughout the shipping process.
Prepare contents for shipment by weighing, labeling, and recording information about each package within the shipping software.
Ensure that packages make it safely to their destination by securely sealing each container.
Use hand tools, adhesives, padding, and other products to protect package contents following approved guidelines regarding proper packaging.
Follows URAC standard and regulations for fulfillment and distribution of specialty drugs.
Ensure shipping patient/clinic mailing/destination address label is accurate to ensure package arrives at the designated locations within set time.
Supports the department in the ethical practice of pharmacy on a daily basis by providing effective, appropriate, and safe pharmacy services under the direct supervision of a pharmacist and/or the Pharmacy Technician Supervisor.
Prepares prescription orders in a timely manner; retrieves, counts, measures and prepares medications as directed.
Ensures all work is checked by a pharmacist.
Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes such as, ensuring the prescription is dispensed to the correct patient in a professional manner.
Communicates to pharmacists and/or pharmacy technician supervisor on malfunctioning equipment and unsafe working conditions.
Assumes responsibility for participating in experiences necessary to ensure appropriate skill development and training.
Maintains and displays appropriate knowledge of developments in the field through continuing education, reviewing pertinent literature and/or by attending professional meetings.
Attends and participates in hospital and other management training and development workshops.
Must have/maintain registration with the Massachusetts Board of Pharmacy.
Maintains excellent familiarity with appropriate department policies and procedures.
Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.
Maintains all designated medical information confidential as per established protocols.
Maintains work environment in a clean and orderly fashion.
Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
Follows established hospital infection control and safety procedures.
Adheres to all of BMC’s RESPECT behavioral standards.