Pharmacy Director

Neighborhood Health•Alexandria, VA

62d

About The Position

The Pharmacy Director leads the pharmacy program for Neighborhood Health, a Federally Qualified Health Center (FQHC) with multiple clinics serving a low-income and medically underserved patient population in Northern Virginia. This position is responsible for overseeing and tracking the 340B Drug Pricing Program, contract pharmacies, in-house pharmacies, the Prior Authorization (PA) department, and medication access programs as one coordinated system. The role ensures regulatory compliance, operational efficiency, and sustainable access to affordable medications for patients. The Pharmacy Program Director works closely with the CEO, leadership team, and Pharmacy Program Manager to align pharmacy initiatives with organizational goals.

Requirements

Doctor of Pharmacy (PharmD) degree from an accredited institution and current licensure with the Virginia Board of Pharmacy;
Minimum 8 years of progressive pharmacy experience, including 3+ years in management or 340B operations;
Strong communication, leadership, and team-building skills;
Proficient with pharmacy and EMR systems (Liberty, The Pharmacy Connection Portal (TPC), TPA Portals, eClinicalWorks, or EPIC);
Strong skills in Microsoft Office Suite (Excel, Word, PowerPoint);
Apexus 340B Advanced Operations Certificate (ACE) — required within one year of hire.
Licensed to practice pharmacy in the State of Virginia.
At least two years prior experience in commercial pharmacy operations.
License is free of restrictions to bill Medicare and Medicaid.

Nice To Haves

Experience managing contract pharmacies or overseeing multi-site pharmacy programs preferred.
Understanding of 340B program requirements, patient assistance models, and pharmacy billing processes preferred;
Prior experience in a Federally Qualified Health Center (FQHC) or safety-net healthcare organization preferred;

Responsibilities

Leads pharmacy program including in-house pharmacies, delivery services, contract pharmacy, prior authorization, prescription assistance program (PAP), and 340b program;
Directs operations across multiple sites, including workflow, inventory control, and quality assurance;
Works with leadership to strategically expand and optimize pharmacy services consistent with the organization’s mission and compliance requirements;
Oversees 340B program operations, including registration, recertification, audits, policy development, and compliance monitoring;
Supervises pharmacy staff, including pharmacists, technicians, and patient assistance coordinators across all sites;
In collaboration with Human Resources team, oversees recruitment, onboarding, training, and development of pharmacy team and supports them in their roles;
Provides direct pharmacy services and coverage support as needed during high-volume periods or staff absences;
Responsible for guidance for clinical decision-making aspects of pharmacy;
Lead prior authorization staff: oversee workflows, manages escalation of complex cases and provides support to PA staff;
Works with medical providers and nursing team to integrate pharmacy operations into patient care workflows;
Assists in maintaining an up-to-date formulary; oversees the use of the formulary to dispense the proper generic or brand-name drugs;
Directs the selection, purchase and control of all pharmacy drug stocks and supplies; responsible for monitoring and coordinating the best price arrangement for pharmaceutical purchases;
Oversee medication assistance and prior authorization programs to reduce cost barriers and improve adherence;
Supports development of new pharmacy-based clinical programs and ensures alignment with organization goals;
Serve as the organization’s 340B compliance expert and ensure adherence to all HRSA, federal, and state pharmacy regulations. Develop, implement, and maintain pharmacy and 340B policies and procedures, ensuring readiness for internal and external audits;
Partners with finance and operations departments to manage contracts, audit findings, and reporting;
Manages relationships with wholesalers, manufacturers, contract pharmacies, and third-party administrators;
Monitors key performance indicators related to pharmacy operations, quality & safety, and sustainability;
Works with finance and operations team to review pricing models to ensure sustainability and compliance with HRSA and payer standards;
Collaborate with the development, grants, and analytic team to ensure accurate and timely completion of pharmacy-related grant reporting;
Other duties