Pharmacy Director, Long Term Care Operations

Trinity Health-posted 21 days ago
Full-time • Manager
Livonia, MI
5,001-10,000 employees
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POSITION PURPOSE The Pharmacy Director Long Term Care Operations is a licensed registered pharmacist accountable for leading, managing and advancing people, processes and / or programs that support direct or indirect patient care. The Pharmacy Director, Long Term Care Operations promotes and advocates for patients, pharmacists / colleagues and the practice of pharmacy as defined by clinical area(s) of expertise and assignment. Responsible for providing leadership, oversight, direction, alignment, and standardization for Pharmacy Long Term Care Operations. Implements strategic and operational initiatives including new services/programs, revenue enhancement, expense reduction, managed care utilization systems, and strategies. Responsible for ensuring performance excellence in terms of quality, safety, service, affordability, and technology. Oversees drug utilization management efforts; manages the pharmaceutical supply chain; and is responsible for the financial operations. ESSENTIAL FUNCTIONS Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision and Values in behaviors, practices, and decisions.

  • Leadership - Provides leadership & retains accountability for delegation, choices, decisions, and outcomes.
  • Directs alignment and standardization for Pharmacy Long Term Care Operations to provide high-quality, cost-effective patient care in accordance with professional standards, regulatory and licensing agency policies, and federal and state laws related to the practice of Pharmacy.
  • Acts independently and appropriately within license, scope of knowledge and experience in practice area.
  • Exhibits agility and willingness to take on new and additional responsibilities.
  • Embraces new ideas and cultural differences while managing competing priorities.
  • Goals – Provides guidance with executive leaders, medical staff, and healthcare team to develop strategy, goals, objectives, and operational standards to ensure services and priority alignment.
  • Responsible for the successful achievement of strategic objectives and goals and optimizing resources to achieve the desired outcomes.
  • Quality and Compliance - Creates and promotes a culture based on the principles of continuous quality improvement.
  • Establishes standards and provides oversight for monitoring quality assurance activities and issues.
  • Identifies opportunities and creates corrective action plans to improve operational effectiveness.
  • Finance – Ensures appropriate operational and capital budgets are prepared for Pharmacy related services.
  • Influences effective, judicious, and financially responsible use of resources.
  • Collaborates in identifying analytics and metrics to demonstrate baseline and performance improvement targets.
  • Monitors key performance indicators (KPIs), drives tactics, and implements actions plans.
  • Pharmacy Operations – Responsible for medication safety measures and efficient operational processes including delivery to Long-Term Care sites.
  • Ensures operational redundancy and business continuity while optimizing staffing models.
  • Optimally investigates, utilizes, and integrates technology and centralized support services.
  • Engages with customers at multiple sites ensuring outstanding service levels.
  • Develops and implements continuous operational improvements focused on enhancing the level of patient care while optimizing the customer experience.
  • Collaborates cross-functionally to implement Pharmacy programs that support Long-Term Care.
  • Initiates and supports business development and revenue integrity activities.
  • Ensures compliance with the 340B program regulations, recommends opportunities, promotes community benefit, and optimizes contracting.
  • Clinical - Supports Clinical Pharmacy programs, drug use improvement initiatives, and medication safety measures.
  • Communicates drug information and appropriate medication use recommendations to appropriate stakeholders/committees.
  • Professional Development – Responsible for training, education, coaching, and assessment of pharmacist competencies.
  • Participates in own professional development by maintaining required competencies, licenses, and certifications, identifying learning needs and seeking appropriate assistance or educational offerings.
  • Creates and supports a work climate that empowers colleagues and values colleagues’ contributions.
  • Procurement - Directs Pharmacy procurement activities including purchasing, receiving, storing, distribution, inventory, and dispensing of pharmaceuticals.
  • Optimizes procurement and distribution processes and develops/implements innovative means to improve efficiencies, reduce waste and maximize financial contribution.
  • Analyzes vendor contracts, participates in negotiations as appropriate, and monitors contract compliance.
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
  • Education: Bachelor’s Degree in Pharmacy is required.
  • Advanced or Master’s degree preferred (e.g., PharmD, MBA).
  • Experience: Minimum of seven (7) years’ experience as a pharmacist.
  • Minimum seven (7) years of pharmacy management experience.
  • Management within a health-system required.
  • Licensure: Current pharmacist state licensure where employed. if pharmacist education.
  • Proven leadership skills in relationship to motivating and empowering staff.
  • Business acumen essential to operate effectively within the health system and advance the profession and practice of pharmacy.
  • Strong analytical and cognitive skills necessary to prepare operating budgets and interpret financial trends, define system problems, develop alternatives, and implement new procedures that are cost effective and continuously improve quality.
  • Ability to plan, develop and implement programs and services that improve pharmaceutical care and services.
  • Able to identify opportunities, facilitate work groups, and develop new processes.
  • Able to develop and maintain relationships with a variety of types of positions, disciplines and individuals at the system, region, and ministry levels.
  • Knowledge of current trends and developments in the Pharmacy practice and changing hospital and health care environment.
  • Critical thinking skills and ability to develop innovative programs and strategies to effectively respond to a rapidly changing health care environment.
  • Demonstrates leadership and collaboration skills, strong customer service orientation, team building, and personnel management
  • Working knowledge of Microsoft office products, including word, Excel, PowerPoint and other graphics or presentation software.
  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
  • Working knowledge of Microsoft office products, including word, Excel, PowerPoint and other graphics or presentation software.
  • Personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health
  • Preferred experience working in an organization of comparable size and complexity, preferably in healthcare.
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