Pharmacy Department Manager

Hy-Vee • Kansas City, MO

127d

About The Position

As a Pharmacy Manager, this position will be responsible for the overall operation within assigned pharmacy department. Directly responsible for improvement of prescription count as well as patient count by promoting exceptional customer service and professional image within the community. Focus will also include improvement of profitability by practicing/implementing cost effective business practices, i.e. generic dispensing, drug purchasing, etc. Ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Requirements

• Graduate of an accredited Pharmacy School; preferably with a Pharm. D. degree.
• Current Board of Pharmacy license.
• Progressively responsible experience in pharmacy and computer applications of pharmacy practice.
• Over one year of related work experience.

Nice To Haves

• Knowledge/experience with Siemens Pharmacy/Soarian is a plus.

Responsibilities

• Supervise the operation of the assigned pharmacy department.
• Improve pharmacy prescription sales, profit, patient count and professional image through ensuring the accurate filling of prescriptions and the courteous and efficient service to all customers.
• Supervise pharmacy staff to ensure pharmacy employees are developed through proper employee orientation, training, PTCB certification, establishment of objectives, communication of rules and constructive discipline.
• Manage all referrals submitted by Hy-Vee retail pharmacy locations.
• Communicate and coordinate with Hy-Vee retail pharmacists regarding referrals as needed.
• Recommend plans and coordinate sales and promotional programs for pharmacy department.
• Responsible for the recruitment and hiring of pharmacy personnel.
• Manage budgeted payroll and scheduling, minimize overtime usage and improve labor cost per prescription.
• Analyze and recommend loss prevention procedures and assure proper implementation of internal controls.
• Conduct regularly scheduled inventories and checks pharmacy security procedures and perform mini audits.
• Oversee training of pharmacy staff on the use of designated pharmacy point of sale system.
• Ensure that established workflow is adhered to within respective pharmacy.
• Assist in monitoring competition services and recommend additions or modifications to company programs.
• Review pharmacy department policies, procedures and inventory to ensure compliance with federal and state pharmacy regulations.
• Ensure compliance with DEA and state Board of Pharmacy regulations regarding maintenance of records and documents.
• Monitor compliance in pharmacy by conducting regular audits and verifying that the proper records are kept on hand.
• Prepare and submit records and reports required by the company and governmental authorities.
• Recommend and audit an inventory level based on department prescription volume.
• Maintain department appearance by ensuring order and cleanliness.
• Resolve customer complaints regarding pharmacy department operations.
• Represent the company through membership and active participation in pharmaceutical professional groups.
• Determine pricing of product to ensure profitability of the department.
• Build growth and sales through counseling customers on OTC medications and products.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers
• Education Level: Ph.D. or professional degree