Pharmacy Delivery Driver

Hy-Vee, Inc.•Mason City, IA

1d•Onsite

About The Position

The Pharmacy Delivery Driver provides prompt, efficient, and friendly customer service, embodying Hy-Vee's commitment to a helpful smile in every interaction. This role involves delivering pharmacy customer's prescriptions to specified locations, ensuring timely and accurate service. Drivers are responsible for maintaining the cleanliness of their delivery vehicle, both inside and out. Key aspects of the position include greeting customers in a friendly manner, making an effort to learn and use customer names, and collaborating with co-workers to ensure overall customer satisfaction and a positive work environment. The driver must adhere strictly to department and company guidelines regarding personal hygiene, dress, and company policies, reporting to work as scheduled and on time. Additionally, the role may involve assisting in other areas of the store as needed, performing various job-related duties and special projects, and facilitating the maintenance and upkeep of delivery vehicles.

Requirements

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
Good verbal and written communication skills
Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
Ability to identify problems, develop and execute solutions
Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing
Visual requirements include: ability to see detail at near range with or without correction
Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination
Employees must possess a valid driver’s license, with no DOT restrictions
Must be 18 years or older to drive a company vehicle
Maintains the confidentiality of the customer’s private medical information according to the HIPAA act
Employment is contingent upon the successful completion of a pre employment drug screen

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Delivers pharmacy customer's prescriptions to specified location
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Assists in other areas of store as needed
Performs other job-related duties and special projects as required
Facilitates the maintenance and upkeep to delivery vehicles