Walgreens-posted 3 months ago
$16 - $18/Yr
Part-time • Entry Level
Webster, NY
5,001-10,000 employees
Health and Personal Care Retailers

The position involves delivering a distinctive and delightful customer experience while assisting in pharmacy operations under the supervision of a pharmacist. Responsibilities include engaging with customers, processing sales, and ensuring compliance with pharmacy regulations. The role also requires maintaining cleanliness and organization in the store, managing inventory, and providing customer service in various areas, including the photo department.

  • Models and delivers a distinctive and delightful customer experience.
  • Registers sales on assigned cash register, providing courteous and efficient checkout service.
  • Assists the pharmacist in the practice of pharmacy under direct supervision, using pharmacy systems to obtain patient and drug information and process prescriptions.
  • Engages customers by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Models and shares customer service best practices with team members.
  • Recommends items for sale to customers and suggests trade-up and companion items.
  • Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Reports prescription errors to the pharmacist on duty and adheres to company policies regarding pharmacy errors.
  • Handles telephone calls that do not require the pharmacist's personal attention.
  • Processes manual claims for third-party prescription services in a timely manner.
  • Assists with inventory management activities, including ordering and unpacking pharmaceuticals.
  • Ensures compliance with state and local laws regarding regulated products.
  • Constructs and maintains displays and assists with product placement as specified by policies.
  • Provides customer service in the photo area, including digital passport photo service and promotional photo products.
  • Assumes web pick-up responsibilities and monitors orders in Picture Care Plus.
  • Assists with store maintenance to ensure a clean and orderly store appearance.
  • Completes special assignments and other tasks as assigned.
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills for accurately filling prescriptions.
  • Prefer good computer skills.
  • Prefer knowledge of store inventory control.
  • Prefer PTCB certification.
  • 401k
  • health_insurance
  • dental_insurance
  • vision_insurance
  • paid_holidays
  • employee_discount_programs
  • tuition_reimbursement
  • professional_development
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