Pharmacy Communication Technician (10:30am-7pm)

SelectQuote, Inc.

About The Position

The Pharmacy Communication Technician (PCT) assists the Pharmacist by adding and updating patient information to the pharmacy’s files. The PCT must be detailed oriented to keep prescription and patient information on the appropriate platforms.

Requirements

Detail oriented and proven accuracy
Efficient and accurate typing skills
Aptitude to develop partnerships with teams within the department and across the company
Ability to use multiple software programs to review patient profiles and process medication orders
Enters and retrieves data from the various operating systems employed for prescription processing, drug ordering and packaging
High degree of interpersonal and organizational skills
Proficiency in reading, writing, and speaking English is required
Pharmacy Technician Certification required
Indiana and Pennsylvania State Pharmacy Technician license required

Responsibilities

Receives inbound calls from providers and patients
Answers questions in a professional and accurate manner
Forwards calls and work to the appropriate departments
Inputs information about patient prescriptions into record-keeping programs
Ensures all records are accurate and collaborates with pharmacist to ensure all information is correct
Spot checks for errors and discrepancies in data and follow procedure to investigate and correct information
Performs duties and responsibilities according to the philosophy and standards of SelectRx , including conveying courtesy, respect, enthusiasm, and positive attitudes in work situations with clients, peers, and visitors
Maintains client and associate confidentiality
Responsible for understanding all applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook
Performs other duties as assigned