Pharmacy Clinical Operations Manager - OhioHealth Riverside Methodist Hospital

OhioHealth•Columbus, OH

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: JOB DESCRIPTION JOB CODE: 2159C JOB PROFILE NAME: Clinical Operations Manager of Pharmacy Services JOB SUMMARY This position leads the planning, organization, and management of the hospital's pharmacy services. He/She develops and implements appropriate pharmacy policies and practices. The scope of the position will include a focus on clinical pharmacy services. MINIMUM QUALIFICATIONS Bachelor's Degree RPH - Registered Pharmacist Field of Study: Hospital Pharmacy Residency Field of Study: related field. Years of experience: 5 SPECIALIZED KNOWLEDGE Registered Pharmacist (Ohio), Advanced degree (M. S. Hospital Pharmacy, M. B. A.), preferred Hospital Pharmacy Residency or equivalent Experience preferred Business, Clinical Pharmacy, Performance improvement 5 yrs. in health care management. DESIRED ATTRIBUTES Master's Degree preferred, Preferred Hospital Pharmacy Residency or equivalent experience preferred Business, INFORMATION SECURITY Maintains confidentiality of log-on password(s) and security of other authentication devices (e.g., key fobs, proximity devices, etc.). Ensures privacy and security of information entrusted to their care. Uses company business assets and information resources for management-approved purposes only. Adheres to all information privacy and security policies, procedures, standards, and guidelines. Promptly reports information security incidents to the OhioHealth Information Security Officer.

Requirements

Bachelor's Degree
RPH - Registered Pharmacist
Hospital Pharmacy Residency
5 years of experience
Registered Pharmacist (Ohio)
Business, Clinical Pharmacy, Performance improvement 5 yrs. in health care management.

Nice To Haves

Master's Degree preferred
Hospital Pharmacy Residency or equivalent Experience preferred
Advanced degree (M. S. Hospital Pharmacy, M. B. A.)

Responsibilities

Plans, organizes, leads, and manages all aspects of pharmacy services at both a care site as well as a service line level.
Meets expectations for care site pharmacy services requirements by coordinating pharmacy activities between all care site stakeholders such as: medical staffs, nursing staffs, other departments, administration, etc.
Meets hospital and service line strategic goals by developing and revising departmental goals, policies and procedures as well as providing input in the development of system level policies and procedures.
Assesses and executes on the implementation of system policies at the care site level.
Coordinates activities between different pharmacy department areas, establishes and monitors services to meet customer needs i.e., patients, medical staffs, etc.
Serves as the primary liaison between departments at the care site level and communicates both care site specific and system wide information as appropriate to all teams that the manager is assigned membership.
Secures and retains staff of qualified personnel through recruitment, selection, training, and motivating.
Addresses personnel issues to maintain a productive and pleasant work environment.
Is primarily accountable for the ongoing evaluation and performance management of all associates with direct line of supervision.
Engages the assistance and oversees the input from care site coordinators or team leads who may be contributors to these evaluations and performance improvement activities.
Rounds routinely on all associates within the department and reports the results of that rounding to department and system level leadership.
May be required to work in a staffing capacity should unusual or pressing circumstances dictate.
Does have responsibility to participate in department call rotation.
In conjunction with Ohio Health compliance departments, assures pharmacy compliance with professional standards, TJC standards, state/federal agencies' rules/regulations and any other regulatory agency regulation by interpreting items and taking action to conform.
Maintains responsibility to report up to both care site and system level leadership any/all compliance concerns and follow-up to any findings as may be needed.
Works with nursing and medical leadership at the care site to coordinate shared compliance accountabilities when collaboration is needed to address or respond to findings.
Assists the department director in developing the department operating budget and monitoring expenses to assure pharmacy financial objectives are achieved.
Works closely with the service line business director and care site procurement analysts/buyer on established purchasing and inventory control programs.
Responsible for communicating up to care site leadership and system level leadership on the monthly fiscal and staff management reports.
Represents and integrates pharmacy services into hospital's total health care system by actively participating in appropriate committees as assigned at either the care site or the system level.
Has primary responsibility for representing the pharmacy service line, along with appropriate designees, as well as reporting out any/all needed communication cascading from this committee work.