Pharmacy Clerk

Hy-Vee, Inc. • Corydon, IA

1d • Onsite

About The Position

Provides prompt, efficient and friendly customer service. Ensures cleanliness of department. Orders product and supplies and logs invoices as necessary. This role involves providing prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions, treating customers as the most important people in the store. The clerk is expected to smile and greet customers in a friendly manner, learn customers’ names, and assist them by escorting them to products, securing out-of-reach items, loading/unloading heavy items, noting suggestions, and performing other tasks to enhance the shopping experience. The position also involves answering the telephone promptly and providing helpful service. Key duties include stocking received product and supplies, working as a team with co-workers, reviewing unpicked prescriptions, ordering products and supplies, reviewing invoices, coordinating nursing home medicines, logging invoices, preparing paperwork and compiling medicine for delivery and mail orders, cleaning the pharmacy, taking refill orders, removing trash, maintaining hygiene and dress code, gathering patient information, keeping supplies stocked, and performing cash transactions. The clerk must adhere to company policies and individual store guidelines and report to work as scheduled and on time. They may also administer vaccines as allowed by law.

Requirements

• Must have the ability to follow written, verbal or diagrammatic instructions; several concrete variables.
• Ability to do add, subtract, multiply and divide whole numbers.
• Possess the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.
• High school or equivalent experience.
• Over six months up to one year of similar or related experience.
• If applicable, vaccination certification as required by law.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
• Makes an effort to learn customers’ names and to address them by name whenever possible.
• Assists customers by: escorting them to the products they’re looking for
• Assists customers by: securing products that are out of reach
• Assists customers by: loading or unloading heavy items
• Assists customers by: making note of and passing along customer suggestions or requests
• Assists customers by: performing other tasks in every way possible to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Stocks received product and supplies and marks stickers accordingly.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Reviews prescriptions that are not picked up as requested by department manager.
• Orders product and supplies at the department managers request.
• Reviews invoices on product received.
• Coordinates nursing home medicines as necessary.
• Logs invoices as necessary.
• Prepares the paper work and compiles medicine for delivery orders and mail outs at the request of the department manager.
• Cleans, empties garbage, etc. to ensure the pharmacy has a clean and inviting appearance.
• Takes orders for refills from customers.
• Removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Gathers patient information required to prepare prescriptions.
• Keeps pharmacy supplies well stocked.
• Performs cash transactions.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Administer Vaccines as allowed by law
• Completes the sale.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees