Pharmacy Clerk

Hy-Vee•Sioux Falls, SD

1d•Onsite

About The Position

The Pharmacy Clerk at Hy-Vee provides prompt, efficient, and friendly customer service, ensuring the cleanliness of the department. This role involves ordering products and supplies, logging invoices, and working as part of a team to ensure customer satisfaction. Key responsibilities include assisting customers with product location, handling telephone inquiries, stocking products, reviewing unpicked prescriptions, coordinating nursing home medicines, preparing delivery and mail-out orders, maintaining pharmacy cleanliness, taking refill orders, managing trash removal, and performing cash transactions. The clerk also gathers patient information for prescriptions and keeps pharmacy supplies well stocked, all while adhering to company policies and maintaining confidentiality of customer medical information. This position may also involve administering vaccines as allowed by law.

Requirements

Must have the ability to follow written, verbal or diagrammatic instructions; several concrete variables.
Ability to do add, subtract, multiply and divide whole numbers.
Possess the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.
High school or equivalent experience.
Over six months up to one year of similar or related experience.
If applicable, vaccination certification as required by law.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Assists customers by: escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly and provides friendly, helpful service to customers who call.
Stocks received product and supplies and marks stickers accordingly.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Reviews prescriptions that are not picked up as requested by department manager.
Orders product and supplies at the department managers request.
Reviews invoices on product received.
Coordinates nursing home medicines as necessary.
Logs invoices as necessary.
Prepares the paper work and compiles medicine for delivery orders and mail outs at the request of the department manager.
Cleans, empties garbage, etc. to ensure the pharmacy has a clean and inviting appearance.
Takes orders for refills from customers.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Gathers patient information required to prepare prescriptions.
Keeps pharmacy supplies well stocked.
Performs cash transactions.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administer Vaccines as allowed by law
Completes the sale.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.