Pharmacy Clerk

Hy-Vee • Preston, MN

395d

About The Position

The Pharmacy Clerk at Hy-Vee is responsible for providing exceptional customer service in the pharmacy department. This role involves assisting customers with their needs, maintaining cleanliness, managing inventory, and ensuring compliance with pharmacy guidelines. The clerk plays a vital role in enhancing the shopping experience and supporting the pharmacy team.

Requirements

• High school diploma or equivalent experience.
• Over six months up to one year of similar or related experience.
• Ability to follow written, verbal or diagrammatic instructions.
• Ability to perform basic arithmetic operations (addition, subtraction, multiplication, division).
• Possess the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people.

Nice To Haves

• Vaccination certification as required by law.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Assists customers by escorting them to the products they're looking for, securing products that are out of reach, and loading or unloading heavy items.
• Makes note of and passes along customer suggestions or requests to enhance the shopping experience.
• Answers the telephone promptly and provides friendly, helpful service to customers who call.
• Stocks received product and supplies and marks stickers accordingly.
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Reviews prescriptions that are not picked up as requested by department manager.
• Orders product and supplies at the department manager's request.
• Reviews invoices on product received and logs invoices as necessary.
• Coordinates nursing home medicines as necessary.
• Prepares the paperwork and compiles medicine for delivery orders and mail outs at the request of the department manager.
• Cleans, empties garbage, etc. to ensure the pharmacy has a clean and inviting appearance.
• Takes orders for refills from customers and removes trash in a timely manner.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Gathers patient information required to prepare prescriptions.
• Keeps pharmacy supplies well stocked.
• Performs cash transactions and adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.
• Administers vaccines as allowed by law.

Benefits

• Employee discounts
• Health insurance options
• Flexible scheduling
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees