Pharmacy Care Technician

UnitedHealth Group • Redlands, CA

301d • $16 - $33 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Pharmacy Technician will support the Rx Support Center (RxSC) by assisting in medication renewal processing, prior authorization support, medication adherence measures and communication with providers and patients. This role ensures medication adherence, enhances patient care, and supports pharmacy operations through accurate and efficient workflow execution.

Requirements

• High School Diploma/GED (or higher)
• Certified Pharmacy Technician (CPhT) in CA
• 1+ years of Pharmacy Technician experience (retail, hospital, or managed care)

Nice To Haves

• Experience with electronic medical records (EPIC preferred) is a plus
• Prior experience in refill authorization or medication adherence programs is desirable
• Proficiency in using Epic

Responsibilities

• Process prescription renewal requests based on established protocols.
• Communicate with prescribers/care team regarding medication renewals.
• Verify medication information and ensure compliance with regulations.
• Assist in gathering necessary information for prior authorizations for pharmacy benefits.
• Collaborate with providers and insurance companies to resolve medication access issues.
• Ensure documentation accuracy in the electronic medical record (EMR) system.
• Monitor and manage prescription refill queues efficiently.
• Identify workflow improvements to enhance operational efficiency.
• Follow all company policies, state/federal regulations, and HIPAA requirements.
• Maintain accurate records and ensure quality assurance in medication processing.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED