Pharmacy Benefits Services Technician

Albertsons • Boise, ID

328d • Remote

About The Position

About the company Albertsons Companies is at the forefront of the revolution in retail. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community. Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants. Placing a premium on adaptability, safety and family well-being, our work model, Presence with a Purpose, offers a hybrid work environment between remote work and office time. A one-size-fits-all approach does not apply to everyone, and teams are empowered to make decisions best for them. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. #bringyourflavor #LI-LZ1

Requirements

• High school diploma or GED
• Pharmacy Technician Training Certificate preferred
• 1-2 years member services, pharmacy technician, or PBM experience
• Excellent computer skills including Microsoft office, Access, Excel, and Word
• Strong oral and written communication skills
• High degree of initiative and accuracy
• Detail oriented with ability to prioritize work
• Self-motivated
• Strong customer service skills
• Ability to complete work with a minimum of supervision under rigid time constraints
• Honest and trustworthy, exhibiting sound business ethics

Responsibilities

• Receive and resolve member questions
• Utilize on-line claim adjudication system to resolve pharmacy claim transmission and member coverage issues
• Effect changes in member eligibility through manual entry in claims system
• Create mailings to members and providers for eligibility cards and billings
• Create client specific brochures or member communication templates
• Process reimbursements to members for cash prescriptions

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: High school or GED