Pharmacy Benefits Navigator - II

OU Health • Oklahoma City, OK

1d

About The Position

General Description: Under the general direction of the clinical pharmacist and AVP of Clinical Pharmacy, the pharmacy benefits navigator is responsible for overcoming all barriers to drug access for OU Health patients including: prior authorization, copay assistance, facilitation of delivery. A pharmacy benefits navigator is typically an experienced retail pharmacy technician who understands the need for a highly personalized service. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Highly detail oriented and well organized. Ability to establish and maintain effective working relationships and communicate clearly with pharmacy staff. Place patient care at the utmost importance Recruitment of patients into OU Health’s specialty pharmacy program Ability to gather information needed to successfully submit a prior authorization to an insurance company Ability to navigate copay assistance and grant funding availability to assist with drug affordability Work as a liaison between pharmacy, doctors office, and patient in order to expedite drug access Provide medication adherence support Appropriately escalate clinical issues to the clinical or specialty pharmacist Build relationships with patients by providing friendly and efficient customer service Capacity to work independently and manage time well in order to complete necessary workload. Apply cultural sensitivity and understanding with a wide range of patient populations General Responsibilities: Performs other duties as assigned

Requirements

• High school diploma or GED required.
• Four years pharmacy experience preferred.
• Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy or ability to achieve permit within 90 days of employment.
• Basic computer and math skills
• Detail oriented for accuracy of data and information
• Ability to communicate verbally and in writing
• Ability to accurately read and understand written materials and instructions
• Customer Service oriented.

Nice To Haves

• Current Oklahoma licensed technician permit preferred.
• National certification preferred.
• BLS certification and Immunization Administration Certificate preferred.
• If technician holds an Immunization Administration Certification, BLS certification will be required.
• Microsoft Office proficiency preferred.
• EMR documentation experience preferred.

Responsibilities

• Recruitment of patients into OU Health’s specialty pharmacy program
• Ability to gather information needed to successfully submit a prior authorization to an insurance company
• Ability to navigate copay assistance and grant funding availability to assist with drug affordability
• Work as a liaison between pharmacy, doctors office, and patient in order to expedite drug access
• Provide medication adherence support
• Appropriately escalate clinical issues to the clinical or specialty pharmacist
• Build relationships with patients by providing friendly and efficient customer service
• Capacity to work independently and manage time well in order to complete necessary workload
• Apply cultural sensitivity and understanding with a wide range of patient populations
• Performs other duties as assigned

Benefits

• We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.
• We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees