Pharmacy Account Executive – Central Region - Cigna

The Cigna Group

7h

About The Position

As part of Cigna Pharmacy Management, the Pharmacy Account Executive (PAE) serves as the primary pharmacy benefits subject matter expert supporting Cigna Pharmacy clients & market segments.
The PAE is responsible for developing and maintaining relationships with internal stakeholders, clients, brokers/consultants by supporting the medical sales teams with client retention & growth strategies as well as providing expertise with implementation, reporting, and day-to-day service functions. In addition, the PAE will work on complex client accounts with unique custom requirements and custom service guarantees while partnering with multiple in-house experts.

Requirements

• Bachelor's degree required
• 5 + years' experience in PBM supporting client expectations
• Experience with consultative client management methodologies
• Proven ability to manage thru a renewal independently minimal supervision
• Ability to work through the organizational processes needed to support clients (e.g. clinical in nature, exceptions, etc.)
• A self-motivated individual displaying ownership, accountability and responsibility
• Operational understanding and competence with PBM business model
• Understanding the financial and pricing strategy of PBM
• Excellent verbal and writing communication skills
• Excellent presentation skills in group settings
• Technical skills using all Microsoft programs
• Ability to travel up to 50% of the time with little or no advance notice
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

• Retain assigned book of business
• Educate & consistently advance the knowledge of pharmacy within the Cigna medical sales organization
• Participate in client meetings and presentations to review client performance and to offer and successfully sell in a suite pharmacy management programs and solutions that align to Cigna's overall value proposition of lowering total health cost.
• Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts.
• Partner with medical sales, underwriting and other teams as the pharmacy subject matter expert for pricing, competitive intelligence, and pharmacy carve-out defense strategies to retain and grow assigned book of business.
• Coordinate core service delivery external messaging, working cross functionally with all operational support areas.
• Facilitate service concern resolution meetings with clients and brokers; act as escalated issue contact for pharmacy issues when contacted by the medical sales teams.
• Actively participate in finalist meetings for new and existing business where necessary.
• Analyze pharmacy utilization in order to provide clients with consultative solutions and manage follow-up questions.
• Develop a clear understanding of clients’ needs, goals, and objectives.
• Provide pricing, audit, and contract support to our clients and internal medical partners.
• Translate pharmacy coverage rules based on Cigna policies or with support of a Clinical partner.

Benefits

• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.
• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
• For more details on our employee benefits programs, click here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level