Pharmacy & 340B Program Manager

NeighborHealth Center•Raleigh, NC

16h•Onsite

About The Position

The Pharmacy Manager serves as the accountable owner of NeighborHealth Center’s entire 340B Drug Pricing Program, including entity-owned pharmacy operations, contract pharmacy relationships, financial performance, audit readiness, and regulatory compliance. This role is responsible for end-to-end 340B oversight—ensuring compliance with HRSA regulations and manufacturer requirements—while optimizing program financial sustainability in alignment with the health center’s mission. The Pharmacy Manager partners closely with Finance, Quality, Compliance, and clinical leadership and reports to the Chief Medical Officer. The selected candidate is expected to begin in July 2026.

Requirements

Demonstrated ability to exercise sound judgment, discretion, initiative, and independent decision-making in support of the health center’s mission.
Strong leadership and supervisory skills, including organizing work, delegating effectively, holding staff accountable, and motivating diverse teams to achieve organizational goals.
Excellent interpersonal, communication, and critical-thinking skills, with the ability to build and maintain effective relationships with patients, staff, policy-making bodies, vendors, third-party payers, and the public.
Commitment to equity, inclusion, and advocacy, with the ability to work effectively with individuals from diverse ethnic, cultural, and socioeconomic backgrounds and a passion for serving at-risk populations.
Proven process improvement and change-management skills, including the ability to identify trends, implement improvements, and align departmental processes with organizational objectives.
Strong analytical and administrative skills, including the ability to create and interpret reports, financial statements, spreadsheets, and legal documents.
Proficiency in computer applications and practice management systems, including internet use and Microsoft Outlook, Word, and Excel; ability to accurately document and maintain records.
Ability to understand clinic operations and department interdependencies and adapt to evolving organizational needs.
Ability to develop and maintain effective vendor relationships to support purchasing optimization.
Ability to function effectively in a fast-paced, high-stress environment, manage competing priorities, and work flexible hours as needed to meet organizational demands.
Ability to serve as an advocate for individuals of all ethnicities, genders, ages, and backgrounds
PharmD degree from an accredited college of pharmacy
Licensed to practice pharmacy in the state of NC
In-depth knowledge of the pharmacological uses and side effects of prescription drugs and controlled substances
Advanced knowledge of protocols regulating the safe storage of prescription drugs and controlled substances
Thorough understanding of how the business side of retail pharmacies operate with regards to insurance billing and reimbursement
Sufficient knowledge of 340B program
Basic understanding of information technology and ability to organize, analyze and synthesize complex data from various sources
General knowledge of all aspects of the revenue cycle as it pertains to pharmacies
Specific knowledge of finance, marketing, and operations standards in health care
Knowledge of regulatory compliance (e.g., Apexus, OPAIS, HRSA is preferred)
Ability to work onsite Mondays through Fridays
Ability to read, write, speak, and comprehend English fluently
Up-to-date immunizations

Nice To Haves

At least 2 years experience in retail pharmacy managerial role
Experience in 340B is strongly preferred
FQHC knowledge and experience
Experience in reviewing third party contracts

Responsibilities

Participate as an integrated member of the clinical team, collaborating with providers to deliver excellent patient care
Oversee pharmacy technicians and staff
Prepare drugs and execute prescription orders for dispensing
Order pharmacy supplies and control the inventory on a daily basis
Enforce best practice protocols when storing prescription drugs and controlled substances
Verify prescription details with the healthcare specialists who prescribed them, when required
Advise customers about the recommended use, dosage, and possible side-effects of medication
Provide clinical education to patients within scope of practice, including diabetes education
Maintain an approved drug and controlled substances list and verify expiry dates
Oversee medication prior authorization and patient assistance programs to ensure patient access
Monitor product displays and shelves, as well as the general appearance of the pharmacy
Address customers' requests and complaints
Hire and train new pharmacy employees and schedule shifts
Oversee 340B medication delivery and capture
Supervise 340B program within the pharmacy and ensure compliance within the statute
Continuously drive productivity of 340B sales and capture
Keep current with trends and best practices surrounding the 340B program
Provide ongoing training/support to providers & clinical staff on current 340B medication optimization