Pharmacist Systems Analyst I

Yale New Haven Health•Stratford, CT

29d

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Pharmacy Systems Analyst I functions as the primary support of clinical systems and end users which includes: performing needs assessment, data collection, analysis and project coordination. They work under the direction of the Application Team Lead to configure, build & install the application. They coordinate all issues that arise during the project for their application area. Primary responsibilities include analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. In depth and precise investigation and documentation of operational specifications and application functionality is required. A key activity is to analyze new releases to determine how workflow should be modified. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live and post go-live periods. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users learn and adopt usage of the application. EEO/AA/Disability/Veteran

Requirements

Graduation from an accredited college of Pharmacy with a BS, MS or Pharm. D. degree required.
1 to 2 years Hospital based pharmacy experience.
Informatics residency or commensurate experience required.
Required to attend out of state training.
Epic certification in relevant applications required within 3 months of hire.
Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required.
Strong organizational. problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others required.
Must possess a high level of customer service skills and participate as strong, collaborative team player.
Working knowledge or experience in Microsoft Office tools and an understanding of computer system capabilities to address process requirements required.

Nice To Haves

Completion of a residency in a hospital pharmacy from a program accredited by the American Society of Hospital Pharmacist is desired but not required.
Operations improvement skills and experience with automated dispensing technology preferred.

Responsibilities

Application Development
Supports new application development including analysis, planning and preparation.
Designs, programs and tests interfaces and reports according to the departmental standards.
Determines the need to create in-house programs to support the new system.
Participates in or creates programs that can convert data from the old to the new system.
Identifies and recommends changes in workflow, procedures, forms and/or data to make optimal use of the new system.
Provides teammates with workflow, design, build and testing expertise to ensure a successful implementation.
Assists in resolving major design issues and recommends solutions for resolution.
Analyzes business processes to ensure proper system configuration.
Logs, tracks, and resolves issues and changes related to software code modifications or enhancements.
Meets with users to determine their requirements as it relates to hardware or software needs.
Informs management of all issues that are impacting or will impact assigned area/s.
Teamwork
Creates and maintains regular status reports to immediate Applications Coordinator.
Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates.
Completes specific task activities as documented on the Work Plan.
Works with training team to develop application specific training curriculums and materials.
Supports all project team members with application and information systems knowledge.
Promotes a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines.
Openly shares information with all team members.
Willingness to subordinate individual goals for team goals
Documentation
Documents and maintains all required system design and build documents and configures system accordingly.
Contributes to preparation of testing scripts and materials and performs unit, system, and integrated testing tasks.
Provides expertise and experience to the development of production environment readiness plan.
Other
Coordinates interactions and activities of vendors, both on-site and off-site.
Work closely with end users to identify business needs and benefits of implementing a computing solution and strives to understand their needs.