Provides comprehensive patient care to members by processing and accurately dispensing prescription orders, administering immunizations, counseling members regarding health care and prescription medication needs, and maintaining confidential information, controlled medications, and required documentation. Drives sales and profit in the Pharmacy and OTC areas by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, developing and maintaining cross-functional relationships, and assessing economic trends and demographics. Models, enforces, and provides direction and guidance to Associates on proper Member service approaches and techniques to ensure Member needs, complaints, and issues are successfully resolved within Company guidelines and standards. Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as a good member of the community. Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety operational and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives. Provides supervision and development opportunities for Associates in assigned areas by selecting, training, mentoring, assigning duties, providing performance feedback, providing recognition, and ensuring diversity awareness. Ensures confidentiality of information, documentation, and assigned records as required by Company policies and local, State, and Federal guidelines.
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Job Type
Full-time
Industry
Merchant Wholesalers, Durable Goods
Education Level
Bachelor's degree