Pharmaceutical Specialist

Cedar Point HealthMontrose, CO
8dOnsite

About The Position

Cedar Point Health is a growing physician-owned company with a dedication to healthcare on the western slope of Colorado. With two urgent care sites, four primary care locations, a growing Behavioral Health Department and a PT wellness center, we have many options to support our patients. Come join our growing company that supports opportunity for growth, learning and career expansion. Summary: The Pharmaceutical Specialist will be responsible for moving medication requests through the systems with precision while communicating with necessary channels effectively to deliver timely, patient centered care.

Requirements

  • Ability to interpret faxes, escripts, verbal and written prescription orders
  • Knowledge of pharmacy and medical terminology
  • Understanding of Company and HIPAA patient confidentiality and compliance
  • Must exhibit excellent customer service skills and attention to detail
  • Ability to identify problems and assist in finding solutions
  • Ability to work effectively as a team member with physicians, providers, and other staff.
  • Ability to communicate effectively and be an integral part of the team
  • Ability to use good reasoning and judgment
  • LPN, RN, MA preferred. Minimum pharmacy tech experience required (1-2 years)
  • EHR systems navigation
  • Med management or prescription refill
  • Work as prescription refill technician or alongside provider as an assistant
  • 2+ years customer service experience
  • Work with deadlines and understand SOP adherence
  • Ability to work on a computer for extended periods of time.
  • Must be able to use a variety of office equipment.

Nice To Haves

  • Experience with online prescription systems and EHR’s a plus

Responsibilities

  • Manage all prescription refill requests received via fax, phone and electronic.
  • Communicate directly with patients when medications have been delayed, proposing solutions for handling
  • Resolve general issues when they arise
  • Manage procedure flow chart with adherence
  • Assess and analyze patient charts for needed information to deduce next steps
  • Communicate with providers and medical assistants based on controlled substance protocols
  • Process all requests timely
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