Pharmaceutical Field Sales Representative

Inizio Engage • Knoxville, TN

23h • Onsite

About The Position

Inizio Engage is building a nationwide team of field based Pharmaceutical Sales Representatives, dedicated to providing services to Inizio’s client, Pfizer. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The main objective of this position is to increase awareness of high/at-risk patient types for COVID-19. This Field Contracted Team will create awareness on high/at-risk patients for COVID-19 with targeted Healthcare Professionals (HCPs), urgent cares, and retail pharmacies as directed. Inizio Engage is a strategic, commercial, and creative engagement partner specializing in healthcare. Their global workforce of over 7,000 experts, working in more than 20 countries, combines local expertise with data, science, and technology to deliver bespoke engagement solutions. Their mission is to partner with clients to improve lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need, challenging conventional thinking to empower people to make better health decisions and enhance treatment outcomes across the globe. HCP engagement will involve probing, answering questions (e.g., drug to drug interaction management, where to find supply, who is high-risk and eligible for treatment). The role requires maintaining an expert understanding of the Product, patient education, consumer education, and factors influencing the market environment, and using only approved promotional materials. Representatives must maintain in-depth knowledge of related disease state and market dynamics, quality programs, health information technology, care trends, or other account-specific considerations to engage in meaningful dialogue and add value to customer calls. The position involves implementing strategic call plans, exhibiting territory knowledge through customer analysis, and tailoring sales approaches. Collaboration with colleagues to prioritize opportunities and guide the retail pharmacy customer interface is essential. Interaction techniques, including pre-call planning, presentation focus, and productive questions, are to be employed. Representatives will customize sales messages, share information on approved support resources, and complete all call reporting and inventory recording responsibilities. The role also requires balancing study and certification time during off-territory hours to learn medical, product, and policy information, and to maintain supplies, equipment, and records. Participation in all required sales conferences and training classes, and completion of all required Compliance training within client timelines, are also part of the role.

Requirements

• Bachelor’s Degree
• Minimum 2 years of relevant experience such as: Pharmaceutical Sales Experience, Medical/Medical Device Sales Experience, Professional Sales or Promotional Activity, Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management, Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT), Educator (e.g., Teacher, Principal), Full Time Military experience
• Must live within 25 miles of the border of the territory
• Urgent Care setting experience
• Willingness to travel
• Valid US driver’s license and a driving record in compliance with company standards

Responsibilities

• Provide P1 support to physicians about COVID-19 risk factors, disease progression, and treatment options
• Educate identified targets to ensure customer preparedness on patient identification.
• Build working relationships with customers through regular calls and ongoing contact with customers as defined in the Field Pharmaceutical Sales Contracted Team Statement of Work (SOW).
• Ensure close collaboration with customer-facing colleagues to ensure goals are aligned and efforts are coordinated by channel and across field deployments.
• Understand the customer and market landscape within assigned geographies and assess the business to prioritize opportunities and develop/implement a plan of action designed to maximize sales impact at the local level.
• Operate in a team environment that is based on a culture of high collaboration and that encourages ideas.
• HCP engagement will involve probing, answering questions (e.g., drug to drug interaction management, where to find supply, who is high-risk and eligible for treatment).
• Maintain an expert understanding of the Product, patient education, consumer education, and factors influencing the market environment.
• Understand and use only approved promotional materials to support marketing message.
• Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers.
• Implement the strategic call plan to exceed goals for assigned geographies.
• Exhibit territory knowledge through customer analysis, including analyzing previous customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office.
• Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts.
• Guide the retail pharmacy customer interface at the local level to further sales efforts.
• Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue identification and call summary.
• Customize the delivery of sales messages to align with known customer needs.
• Share information on approved support resources.
• Complete all call reporting and inventory recording responsibilities following current procedures (based on scope of SOW).
• Balance needed study and certification time, during off-territory hours, required to learn medical, product and policy information, and to maintain supplies, equipment, and records.
• Prepare for and participate in all required sales conferences and training classes at local or remote locations.
• Complete all required Compliance training within timelines set by client.

Benefits

• Competitive compensation
• Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions
• Employee discounts & exclusive promotions
• Recognition programs, contests, and company-wide awards
• Exceptional, collaborative culture
• Best Places to Work in BioPharma (2022, 2023, & 2024)
• Certified Great Place to Work (2022, 2023, 2025)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level