Pharmaceutical Contracts Customer Consultant

Evio • Denver, CO

12d • $175,000 - $200,000

About The Position

Evio is seeking a health plan experienced pharmacist for the role of Pharmaceutical Contracts Customer Consultant to provide clinical and operational support for Evio’s pharmaceutical manufacturer contracting and administration arrangements. This role offers a unique opportunity to apply your clinical pharmacy expertise, contracting knowledge, and health plan operational acumen while effectively communicating and collaborating with stakeholders to advance Evio’s pharmaceutical contracting-related objectives and services.

This role will focus on supporting Evio’s medical benefit contracting and administrative arrangements with Synergie Medication Collective, which is a contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies. As a subject matter expert, you will serve as a key liaison between Synergie, Evio, and Evio customer plans, ensuring alignment with their needs and driving customer success.

Join us in championing customer success and fostering long-term partnerships with Evio customer plans and Synergie.

This position will report to Evio's Pharmaceutical Contracts Operations Lead.

Requirements

• Bachelor of Pharmacy (B.S. Pharm.) with Residency, or Doctor of Pharmacy (Pharm.D.) degree.
• A current and unrestricted pharmacist license in at least one state.
• 2+ years of experience with pharmaceutical contracting medical benefit drugs and related invoicing operations (either direct contract or vendor oversight).
• 3+ years of health plan pharmacy contracting or contract support experience.
• Operational knowledge of pharmacy benefit manager (PBM) operations, health plan requirements related to pharmaceutical contracts.
• Ability to analyze contract language and deal offerings, resolve ambiguities, and relentlessly provide/drive solutions.
• Expert knowledge of HCPCs, Medi-Span, ICD-10 coding systems.
• Expert knowledge of pharmaceutical pricing systems (ASP, WAC, AWP).
• Current understanding of prescription and medical benefits.
• Skilled at collaborating with internal and external stakeholders, navigating different perspectives to achieve a mutually beneficial outcome.
• Builds trust with teammates and customers at all levels, finding common ground in complex situations.
• Highly organized
• Able to synthesize information, make sound judgement calls, and come up with an action plan.
• Solution-focused – a master at preventing and resolving thorny issues.
• Intellectual curiosity – seeks to understand context at high level and detail level.

Nice To Haves

• Experience with Lean or Six Sigma operational excellence models is preferred.

Responsibilities

• As a pharmacist on Evio’s Customer Success team, you will serve as Evio’s customer success liaison between Evio and its’ customer plans, providing consultation, driving solutions, and supporting resolution of issues and questions related to pharmaceutical manufacturer contracting and administration.
• Review and analyze offerings, including contract terms and health plan requirements, from pharmaceutical manufacturers to ensure clarity and completeness.
• Identify and help resolve incomplete or unclear contract terms when applicable.
• Serve as subject matter expert for contract-related and rebate invoicing inquiries from Evio customer plans, ensuring inquiries and responses are clear, accurate, and address customers’ needs.
• Support issue resolution by investigating questions and helping drive practical customer-focused solutions.
• Partner with Evio internal teams using your clinical knowledge and health plan experience to support:
• Invoicing administration
• Development of new Evio product offerings
• Manufacturer contracting efforts
• Other related initiatives that leverage your expertise

Benefits

• Great Health Insurance
• The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
• 401K Match
• Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits.
• Time Off
• We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.
• Parental Leave
• Generous paid leave for new parents (includes birth and non-birth parents).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level